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Facebook

Facebook recruits Nokia to trial and standardise Terragraph wireless tech

Facebook hopes to get parts of its Terragraph wireless comms platform standardised by the IEEE, and has recruited Nokia to help. Terragraph is a big part of Facebook's plan to connect the “next four billion” to Facebook the Internet using the 60 GHz band. First announced in April 2016, the …

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Facebook

With Tastemade, Facebook Watch shows emerge in the UK

Facebook Watch, the platform's destination for longer-form video, has yet to roll out in the U.K., but that hasn't stopped food video giant Tastemade creating “Feral Cook,” a five-minute show for Watch in the U.K. According to the publisher, two more shows for the U.K. market are in development and …

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Social Media

Zack Snyder Releases New Short Film on Social Media App Vero

Zack Snyder has been working on blockbuster films for the last decade or so. Now with the end of his directing work at Warner Brothers, he's had some free time on his hands. Wanting to limit himself after years of access to big budget VFX and fancy cameras with a …

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Social Media

Canon’s entry-level Rebel T7 DSLR targets social media users

The Rebel T7 makes it fairly easy to take photos with "Scene Intelligent" and auto modes, then share them on social networks via WiFi and NFC. Other specs remain largely unchanged, including the 9-point phase-detection autofocus, 3fps burst shooting speed and 1,920 x 1,080, 30fps video. Clearly … Read More

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Social Media

Justin Theroux Breaks Social Media Silence After Jennifer Aniston Split

Justin Theroux has broken his social media silence after announcing his shocking split from Jennifer Anistonlast week and he did it in an unusual, albeit adorable way—by posting a bunch of photos with a slew of too-cute pit bull puppies on Sunday. Sharing a plethora of puppy pics from the …

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A.I and Customer Experience

APAC Marketers Twice as Likely to Invest in Digital Skills and Education than US

Adobe's 2018 Digital Trends report found that globally, top-performing companies are more than twice as likely to be using AI for marketing (28% vs. … Optimisation of the customer experience is the top priority for marketers in 2018 according to Adobe's 2018 Digital Trends report, with a fifth (19%) of … …

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A.I and Customer Experience

Asia Leads the World in Adoption of AI says Digital Trends Report

“Producing engaging and personalized content at an ever-increasing velocity has now become a business mandate. To help businesses adapt to the evolving expectations of their customers, Adobe supports seamless workflows between creatives, marketers and data analysts in Adobe Experience … Read More

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A.I and Customer Experience

AT&T and CarForce Team Up on AI, IoT Service for Car Dealerships Globally

With CarForce, dealerships can provide an automated car maintenance service to customers that helps reduce vehicle downtime and increase efficiencies in parts supply and repair networks. In addition, CarForce can send customers automated alerts for regular maintenance like changing oil, notify … Read More

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Customer Service

Transforming uncertainty into opportunity

At Goodfellow, we're approaching this problem by thinking creatively and exploring all possible scenarios so that we can respond in a timely manner when decisions are made official. Doing this now is imperative because we literally cannot afford to leave our high level of customer service to chance. Read More

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Customer Service

Editor’s Letter: Customer Service Is More Important Than Ever for Brands

“Down on the left” is about as much customer service as I can expect. Its online experience is just as awful. I hate shopping there and really hope one day I won't need to. And maybe that day is coming. In the age of social media, where brand reputations either …

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