SMFG estimates that the introduction of a chatbot enhances efficiency when handling customer queries and cuts response times. Sumitomo Mitsui Bank introduced a chatbot in August 2017 and, since, has registered a resolution rate of more than 90% to queries handled by the bot. This has contributed … Read More

Facebook's market capitalisation has reaped billions after Kylie Jenner's now-infamous tweet caused rival social platform Snapchat to lose $1.3 billion last week. In a seemingly off-hand comment, Jenner took to Twitter last week to ask her followers if they still use Snapchat after company implemented a … Read More

Snapchat is working on developing new commerce units to bolster its e-commerce offering, according to two media buyers who spoke to Digiday. It is unclear what the units are, although one buyer said he heard from his Snapchat rep that the unit is in beta. Another buyer said it would …

And while Facebook Inc. and Instagram dwarf Snapchat on many important measures, including data from a new Morning Consult poll, some experts say Snapchat's exclusiveness is where its value lies — and that a move toward growing its audience to incorporate older generations comes with the risk … Read More

WORCESTER – Flames are seen coming from a rail car Sunday evening as the train travels from Holden to Worcester. The Holden Fire Department, which received calls about the fire from concerned residents who saw the train behind the Leominster Credit Union, said the Providence & Worcester … Read More

Sisters Lily Healey and Mya Healey, of Grand Falls-Windsor, pose with a basket of donated coffee cozies for their Janeway fundraiser. – Submitted. Grand Falls-Windsor girl says, 'They take care of kids'. Eleven-year-old Mya Healey has juvenile arthritis and has spent the past nine years of her life … Read More

Asian stocks rose Monday after Wall Street rallied as investors looked ahead to the U.S. Federal Reserve chairman's congressional testimony this week for insights into its economic outlook. KEEPING SCORE: The Shanghai Composite Index rose 0.3 percent to 3,299.83 and Tokyo's Nikkei 225 gained … Read More

Lopez died in December 2017, but Johnson revealed the news earlier this week through a YouTube video. The website shows the duo launched their channel in 2015, touting the virtues of a meat-free diet, juicing and holistic remedies. In June 2016, the pair posted a video claiming Lopez to be …

When it comes to entertainment, consumers have a lot to choose from. In December 2017, Latin Americans went to a variety of sites providing not only videos and movies like Youtube and Netflix, but they also spent time looking for music, games, and general entertainment content in sites like MSN …

Mumbai: In a temporary relief to PepsiCo India, the Delhi high court has directed social media network Facebook and Google-owned video sharing website YouTube to block URLs and weblinks of videos that are putting the Indian arm of the food and beverage major's product Lay's in a bad light, until … …