Artificial Intelligence Will Change the Workplace Quicker Than We Think
AI is also beginning to appear in systems designed for corporate functions such as customer service, HR, sales and IT. … Forward-thinking companies consider workplace AI as part of their digital transformation strategies and see it as integral to their efforts to improve the employee experience. They are … Read More
RapportBoost.AI CEO to Present and Chair Panels on Digital and Omnichannel Success at eTail …
“AI, machine learning and voice-enabled commerce are quickly becoming a pervasive part of the e-commerce landscape, and retailers need to adapt to how they are impacting the customer experience to remain competitive,” said Lori Hawthorne, Senior Analyst and Divisional Director for eTail. “We're … Read More
Data gives established brands a leg up on disruptors, study finds
Many companies are using this data to power customer–experience strategies. About two-thirds of CxOs reported organizations should prioritize customer experience over products. Artificial intelligence (AI) is one area where 43% of incumbent companies are investing to meet their goals, compared to … Read More
Nathan Foeller Celebrates Five Years as Minuteman Press Printing Franchise Owner in …
Nathan follows the Minuteman Press franchise system closely and he has successfully expanded his business by doing the work, providing excellent customer service, and adding new products and services as he progresses. I look forward to continuing to support Nathan's efforts for many more years to … Read More
Customer service commitment helps to fuel expansion for McClung
KILGORE — Its customer–service focus is paying off for McClung Energy Services LLC in Kilgore as recovery continues in the oil and gas industry, General Manager Chad Roberts said. “We are projecting that we triple our revenue this year over the past five years,” he said last week. And that …
The Simple Secret Of Customer Loyalty: Be Loyal To Your Customers
First off: A customer's inclination to be loyal isn't sufficient to overcome poor customer service, at least not repeatedly poor customer service, though loyal customers are likely to cut you slack once or twice, or a spectacularly mis-designed customer experience. And it's not sufficient to outweigh excessive … Read More
Snapchat’s rise from obscure app to Facebook rival charted in How To Turn Down A Billion Dollars
Snapchat is the great dividing line in the social media ecosystem: the old, with their fuddy-duddy Facebook, don't understand it and do not use it; the young, with their selfies and sexting, have taken to it with alacrity, their daily usage figures far exceeding that of any other app. Read …
Five Tips You Need To Embrace Today To Successfully Market With Snapchat
There are many faces of Snapchat. Every day, millions of Snapchat users become puppies, zebras or cowboys and share bite-sized bits of their lives with others. The app has completely changed the look of communication. Why not use Snapchat to add that same versatility and appeal to your marketing … Read …
Kylie Jenner Just Shared Her First Video of Stormi on Snapchat
It looks like Kylie Jenner doesn't hate Snapchat that much. After tweeting her disapproval of the app's divisive redesign, the 20-year-old new mom took to the social media platform to share her first video of her baby girl, Stormi Webster. Though it doesn't show much, Kylie shows off her child's …
Wesleyan to sponsor 5K fundraiser
N.C. Wesleyan College is inviting area residents to run in a 5K event to help raise funds for their own cross-country program. The cross country teams for the college are holding their first annual 5K fundraiser on March 10. The event will be held on the Wesleyan College campus and …