“We will continue to work with Australia's publishers so we can deliver value to them, help them monetise their content, and help them connect to their audience on Facebook.” A Google spokesman would only say it “look forward to engaging with this process as relevant”. News Corp Australasia, which … Read …

Facebook and Google have been criticized for profiting from content produced by traditional media companies, which have been hit by falling revenue and a drop in advertising in recent years as consumers switched to digital media. The tech giants have also faced increasing scrutiny and from European … Read More

Preparation for the 2019 elections appear to be in full swing and you can see because everyone has their methods for trying to 'help' the process along. Even the giant of social media giants, Facebook has offered its platform to Nigeria's Independent National Electoral Commission (INEC) for voter … Read More

Customers want to be able to research a product on a desktop shopping site, check reviews on social media, make a purchase on their mobile phone, collect their order in store, and phone in with a customer complaint. Aside from adopting new technologies such as chatbots and self-service, businesses … Read …

As Snapchat's new format, Twitter trolls, and Facebook's fake news woes drive users away, some social media types are flocking to Vero. Its newfound popularity has caused some new users to experience difficulties in actually getting it to work, but Vero says it's “working to restore things.”. Read More

Amid a broader cultural reckoning over the unintended consequences of massive social networks, a small but growing number of people are adopting technologies that enforce discipline in their app use. For some, the solution is simply to deactivate their accounts and move on. Orbuch is betting that a … Read More

Since Jennifer Aniston and Justin Theroux announced their split two weeks ago after over two years of marriage, Theroux has been radio silent on social media. But, he broke his streak yesterday to post a very important series of photos on Instagram featuring… puppies. Theroux posted a few shots of … …

As a result, millennials are extremely receptive to a new breed of automated customer service applications that AI is making possible. (These are vastly superior to the rudimentary “chatbots” that some companies used in the early days of the Web.) With advances in the AI field known as Natural … Read …

This will also free up staff from getting lost in functional roles to instead focus all their energy on improving crucial areas such as customer service. However, to truly succeed, you can't just replace human minds with AI; digital transformation must still be fuelled by human creativity. Consumers still want …

Elisabeth Olafsdottir, Senior PMM Data Platform for Microsoft, offers further insights into the transformative potential of Artificial Intelligence in manufacturing in this video, where he discusses the impact AI will have on industrial workers, and how AI will redefine the customer experience offered by … Read More