5 Ways Brands Can Stand Out On Social Media
However, when it comes to social media, active engagement trumps passive consumption: the primary aim should be to get your audience to talk back. “[It's] an opportunity to build deeper relationships,” explains Tatcha's Tsai. “We consider social media a place for education and taking care of our clients … Read More
Social media abuzz following Winnie Madikizela-Mandela documentary
JOHANNESBURG – There's been a strong reaction on social media following eNCA's broadcast of Pascale Lamche's award-winning documentary, Winnie. The film brings a fresh perspective on Winnie Madikizela-Mandela's life, dispelling some controversial notions about her. It includes interviews with … Read More
Canada failing to grasp scale of social media ‘bot’ use in politics, report finds
Much of what is known about bots in Canada comes from Twitter, offering a glimpse of a phenomenon that could be playing out across social media platforms, said McKelvey. A 2017 Reuters Digital News report suggested that 40% of Canadians access news on Facebook, followed by 17% on YouTube … Read …
EU privacy watchdogs to look into harvesting of data from social media
BRUSSELS (Reuters) – European Union privacy watchdogs will look deeper into the harvesting of personal data from social networks for economic or political purposes, following the scandal engulfing Facebook after data from nearly 87 million users was improperly accessed. “A multi-billion dollar … Read More
In The Big Chair – Noreen Henry of Wayblazer
Where the travel search and discovery phase was once impersonal and cumbersome, AI technologies like natural language processing (NLP) makes the travel customer experience much more seamless, relevant and convenient. Natural language processing allows brands to interact with customers in … Read More
Global Chatbot Market Overview 2017-2026: Contus Bot, Marutitech, Nuance, Pandorabots
The report on the global Chatbot market is an insightful reference data for established players as well as new entrants in the Global Chatbot market. The data shown in the Chatbot report presents a review of the most updated trends observed in the Chatbot market. Moreover, the Chatbot report … Read …
Global Chatbot Market: Synechron, eGain, Motion AI, Contus Bot, Anboto, Pandorabots, Nuance …
According to the MarketResearch.Biz, the Chatbot market held a value of over US$ XX.XX Mn in 2017, which is expected to reach a valuation in excess of US$ XX.XX Mn by the end of 2026, growing at a CAGR of X.X%. Chatbot market 2018 report includes a detailed analysis on …
How voice technology is transforming the way we transact and socialise
You can do other tasks simultaneously, such as cooking, or working out. Brands such as Facebook, KLM Airlines and Domino's are already using chatbots to reshape the way cutomers engage with them. If executed effectively, these innovations revolutionise the customer experience, eliminating often … Read More
Social media ad spend trends: Facebook grows but Snapchat soars 234%
New data released by marketing technology company 4C reveals spend across the major social and mobile platforms in the first quarter of 2018 increased year-over-year (YoY), with the greatest revenue growth on 4C seen by Snapchat (234%) and Instagram (136%). Specifically, Facebook grew … Read More
Snapchat is Moving Back to a Chronological Feed (For Some)
Multiple reports suggest Snapchat is in the process of bringing back its chronological feed following a polarizing redesign earlier this year. While Snapchat is not completely flipping the switch on how it curates peoples' updates, sources like TechCrunch and CNET are reporting that at least some users … Read More