Man killed while livestreaming on Facebook after allegedly outing drug dealers
Prentis Robinson rarely went a day without using Facebook Live – his go-to way of broadcasting his music and his musings. He was on Facebook Live Monday, recording himself with a selfie stick, wearing the straw cowboy hat he often wore in videos. He talked about how his phone was …
Facebook is playing nice with its telecoms frenemies this year
Facebook is in a sharing mood at the Mobile World Congress (MWC) trade show this year, inviting telcos and equipment vendors to share the spotlight with it. Jay Parikh, the social network's infrastructure chief, held a briefing for the media with five telco partners, announcing partnerships and projects … Read More
Youth urged use social media to promote peace
"If social media is well-utilised, it can change one's perception on ethnicity, attitude and promote tolerance and mutual understanding. This can bridge the divisions … KAMPALA – The youth have been urged to use social media platforms to promote peace and harmony rather than violence. The executive … Read More
U of H police looking into social media threat against campus
HOUSTON, Texas (KTRK) –. The University of Houston says its police department is looking into a possible threat against the school posted on social media. … UHPD has been contacted by concerned members of the UH community regarding an individual's posts on social media. Thank you to the UH … Read …
How social media bots can amplify fake news
That's how fake news started trending on social media during the 2016 presidential election. In response, U.S. special counsel Robert Mueller recently filed charges against a Russian organization called the Internet Research Agency that had hundreds of employees operating fake accounts during the … Read More
Trying products in augmented reality, virtual assistants, and more: How AI is revolutionising retail
To help give a personalised feel to their customers, retail giants around the world have started using virtual assistants. The breakthrough virtual assistants by Amazon and Google, combined with the all famous Apple's Siri, have further accelerated the process. What makes AI assistants so efficient is that … Read More
Nuance Honored at The 2018 Stevie Awards as a Leader in Intelligent Customer Engagement …
BURLINGTON, Mass., , Feb. 27, 2018 (GLOBE NEWSWIRE) — Nuance Communications, Inc. today announced the company earned multiple Stevie® Awards for Sales & Customer Service. Nuance, the pioneer and leader in conversational and cognitive AI innovations, was recognized as a finalist in six … Read More
ID Finance to Incorporate Behavioral Biometrics to AI-Based Fraud Scoring Engine
ID Finance, the emerging markets fintech firm, announced on Tuesday it is incorporating behavioral biometrics into its AI-based fraud scoring engine to … security has strengthened our relationships with customers and as the technology is passive, there has been no impact on the customer experience.” … Read More
Yuvraj Singh-backed Startup Buddy, others invest in AI startup
Chatbots, a type of VCA, are tech-enabled assistants equipped to facilitate customer service engagement by ensuring straightforward and quick responses, thereby freeing up time for personnel to concentrate on more complex demands. Apart from chatbots, voice assistants are also on the rise driven by … Read More
AI-based SaaS startup Trilyo gets funding from Yuvraj Singh-backed firm
It offers a personalised chatbot, customer feedback solutions, front desk management technology, concierge services, and loyalty programmes. Trilyo says it has more than 150 clients across Bengaluru, Mumbai and Delhi in India as well as overseas customers in Bangkok and Canada. “Our platform … Read More