You've heard of the scheme, seen the tweets, and been smart enough not to send cryptocurrency in the promise of receiving more back. The Twitter crypto scam, in which fraudsters impersonate the accounts of exchanges and influencers, is as simple as it is pernicious. While the odds of anyone falling … …

GOP gubernatorial candidate Tim Herbst joined Senate Republican Leader Len Fasano this week in asking Gov. Dannel P. Malloy to discipline his top justice-reform adviser for criticism of a GOP candidate for attorney general. Herbst took it one step further, calling for Michael P. Lawlor, the adviser in the … Read …

The term social media has become outdated, and this applies to most other social platforms too, such as Snapchat, which are more focused on ad-revenue than improving interactions within the app. Nothing about Facebook, in its current iteration, is social because the company has an increasing … Read More

As we know, since the first campaign of Obama, his commitment to social networks is what earned him the pride of being the first president to tweet ( an extreme novelty at the moment that nowadays, and eight years later, it seems to us, obligatory for political campaign). In fact, …

The business-to-business hospitality industry software as a service (SaaS) company offers AI-driven voice chat-based solutions for providing next-generation customer experience. The funds will be primarily used to scale the operations in India and south-east Asia. With this funding, Trilyo aims to … Read More

“We are excited to join a proven customer experience innovator and AI leader like Genesys, so we can extend the reach of our revolutionary journey management technology even further to help thousands of companies across the globe through hyper-personalised, digitally-connected experiences.”. Read More

With the power of big data, companies in Africa are looking for opportunities to provide more personalised customer experiences, improve core business processes and spark innovation through the use of AI. Businesses use chatbots to collect meaningful data through conversation. The rise of the … Read More

Artificial Intelligence (AI) and chatbots are the trending technologies. Many enterprises have incorporated chatbots into their existing apps and systems to drive and improve user engagement on iOS devices. In addition, Apple provides with more chatbot options than ever. From the ready-to-use chatbots … Read More

Malaysia's RHB Bank launches chatbot to help consumers apply for personal loans, making it the latest bank in Southeast Asia to make use of chatbots to improve customer service. Singapore to develop a national corpus of audio and text files that will enable applications such as chatbots to understand … Read …

Some of the legal issues with chatbots is data security, privacy, and data integrity. It's easy to acquire sensitive information through conversational interaction mechanisms, which could also result in data theft and data breaches if standard protective measures are not applied to prevent unauthorized … Read More