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Social Media

Rogozin Scrubs Social Media Accounts Over Nephew Scandal

Russian Deputy Prime Minister Dmitry Rogozin has restricted access to his social media accounts after journalists accused him of abusing his position to help a nephew working at an arms manufacturer. The investigative Novaya Gazeta newspaper reported Monday that the state official's alleged … Read More

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A.I and Customer Experience

Start your smart operator journey with ZTEsoft ET Telecom Brain

Embedded with Alibaba's AI and big data analytics technologies, the ET Telecom Brain allows communication service providers (CSPs) to harness the power of digital … Digital experience: Based on big data and AI capabilities to provide personalised marketing and smart online customer service. Read More

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A.I and Customer Experience

Airtel To Meet Reliance Jio Head On; Commits $307 Mn To Set Up IoT, AI Innovation Lab

Airtel has already introduced AI to provide better customer experience. In 2017, under Project Next, Airtel partnered with software solutions provider Amdocs to bring AI-based services to its customers in India. The telecom major will also introduce AI in various areas including call centres, where it plans … Read More

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A.I and Customer Experience

AI in Content Marketing: 3 Frequently Asked Questions

What's more, according to IDC, by 2019, 40 percent of all digital transformation initiatives – and 100 percent of IoT efforts – will be supported by AI capabilities. Incorporating AI into the content marketing process is essential. Why? Because AI has the power to transform customer experiences in multiple … Read …

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Chatbots

Global Chatbot Market Expected Growth Driven By Emergence of Messaging Platform

A chatbot is a service which interacts with people through a chat interface. It is also known as a chatterbot, talkbot or Bot. Chatbot is a built-in module of high-level programming language which is designed to create a software that can engage in conversation. There are mainly two types of …

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Chatbots

Lenovo looks to AI to improve product offerings and service levels

According to Yuanqing, almost fifty percent of customer queries via their website are answered by chatbots. These chatbots are constantly monitored for their effectiveness and response quality, and are often tweaked to learn from customer requests and provide better solutions to queries. MWC (Mobile … Read More

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Chatbots

How Chatbots Predict What Customers Want

Chatbots provide users with real-time assistance that is tailored to previous interactions, specific needs or preferences. They can predict what customers want based on their previous orders, offering personalized interactions, up-to-date information and answers to frequently asked questions. Read More

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Kik

Paedophile who called himself ‘Horrible Nick’ used messaging app Kik to plan abuse of three-year …

Paedophile who called himself 'Horrible Nick' used messaging app Kik to plan abuse of three-year-old boy. Nicholas Murphy, 45, who went by the username 'Horrible Nick', discussed his vile fantasies with other paedophiles. Share. By. Josh Parry. 10:38, 28 FEB 2018. News. Nicholas Murphy, 45, who … Read More

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Telegram

PCs challenge $400000 loan to premier’s business

The Telegram contacted the current commissioner for legislative standards, Bruce Chaulk, shortly after the exchange in the House. Chaulk said he is not permitted to confirm or deny any review. At the same time, in describing the process, he said a formal review could be undertaken at any time, at …

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Telegram

One-stop shopping

It will be time for brides to feel like a princess or queen on Sunday during The Garden City Telegram Bridal Show. The seventh annual show is scheduled for 2 to 4 p.m. at the Clarion Inn, 1911 Kansas Ave., and admission is free. This year's theme is “Royal Affair.” …

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