Agency Adoption of AI Marketing Catches up with Brands: New Survey Reveals Nuances in Usage …
L), makers of digital autonomous marketer Albert, today released the findings of its customer experience study, “AI Adoption in Marketing: 2018 Brand & Agency Survey.” The company conducted the blind survey in late 2017, gathering information from 52 respondents, including 17 agencies and 35 … Read More
Cape Air and Utrip Launch AI Fueled Travel Planning Tool
Cape Air, one of America's largest independent regional airlines, and Utrip, the data-driven travel planning platform that combines the best of local expertise, human experience and artificial intelligence, today announced the beginning of a new partnership that will enable Cape Air customers to craft … Read More
Coveo Intelligent Search and AI-Powered Recommendations Integrates with Microsoft Dynamics 365
Coveo, a provider of AI-powered search and relevance for customer interaction and CRM solutions, has announced the official release of Coveo for Microsoft Dynamics 365. Coveo's integration with the Microsoft technology stack now creates a transparent user experience that offers Coveo's AI-powered … Read More
Survey: Customer service chatbots aren’t crowd-pleasers — yet
That's according to a recent survey by Chatbots.org and sponsored by customer engagement solutions provider eGain Corporation. The survey, which was conducted in late 2017, garnered responses from 3,000 consumers in the U.S. and UK who had used one or more customer service chatbots in the … Read More
This Technology Will Transform How You Work — If You Can Get Team Members to Use It
Over the last several years, chatbots have become ubiquitous for businesses trying to scale their customer outreach. Research from Oracle found that 80 percent of businesses intend to interact with customers using chatbots by 2020. While many companies have recognized that chatbots and other … Read More
Designed for enterprise, PullString Converse lets anyone create Alexa apps
This software became a platform that made it easy for anyone to build chatbots, and then, with the launch of the web-based PullString Converse in November 2017, the company shifted further away from chatbots, and more fully into voice computing. Today, PullString Converse 1.0 is becoming broadly … Read More
What To Expect When You Start Advertising On Snapchat
I'm uniquely positioned to comment on Snapchat's advertising platform. For years, I managed digital ads for Google's most strategic brands. Now I lead marketing for Keepsafe Software, where I've kicked the tires on Snapchat's offering. I also have a teenage daughter who provides me with added … Read More
Police: SCSU student made threats over Snapchat against Fairfield Ludlowe HS
Fairfield Ludlowe High School says there is no danger to students after threats were made over Snapchat. According to police, Nicholas Graham, of Southport, made the threats over the social media platform. The posts led to several 911 calls from concerned parents. Graham was arrested at Southern … Read More
College student allegedly threatens to kill high schoolers on Snapchat
A college student in Connecticut threatened to find and kill several high school students after an argument with them on Snapchat, police said. Nicholas Graham, a 23-year-old student at Southern Connecticut State University, was arrested late Tuesday by Fairfield police after parents spotted the … Read More
Paedophile, 45, who plotted the gang rape of a three-year-old boy under the username ‘Horrible …
A paedophile who called himself 'Horrible Nick' used a messaging app to arrange the gang rape of a three-year-old boy. Nicholas Murphy, 45, was caught by undercover police as he discussed his sick fantasies with other men on encrypted Kik Messenger. Murphy, of Speke, Liverpool, promised one … Read More