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Social Customer Service

Bus operators warn drivers to leave plenty of time for journeys during snowy weather

We will endeavour to maintain services during the extreme weather wherever possible and keep our customers informed of any changes of services via social media, press and radio." Thamesdown also advised passengers to keep an eye on its social media channels. A spokesman said: "In the event of … Read More

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Social Customer Service

Facebook releases new interactive tools to boost customer care service on Messenger

Persistent Menu: businesses can now incorporate the persistent menu from their existing Messenger experience into customer chat so that people can access it at any point during their conversation. Support for Internet Explorer: this tool is aimed at ensuring greater overall stability and performance for … Read More

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Kik

Paedophile who arranged gang rape of boy, 3, on messaging app jailed for three years

A DANGEROUS paedophile who used a messaging app to plan the gang rape of a three-year-old boy has been jailed. Nicholas Murphy, 45, went by the username 'Horrible Nick' when he used the smartphone application Kik Messenger to plan his vile crime. Murphy promised another male app user … Read More

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Kik

‘Horrible Nick’ planned gang rape of boy, 3, for online perverts

Nicholas Murphy, 45, used app Kik Messenger to discuss his sick fantasies with other paedophiles, and even promised one man he could arrange to bring a three-year-old for them to have sexually abuse together. Murphy, of Speke in Liverpool, was arrested after a group of 10 paedophiles who used … Read …

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Kik

Man accused of child enticement on Plum Island freed after bail review

The post asked girls to use the instant messaging service Kik Messenger and provided a Kik user identification of bobbyjay74. Suspicious, Wojtkowski began sending bobbyjay74 messages via Kik Messenger while posing as a 14-year-old girl. Wojtkowski and Magarian exchanged sexually explicit … Read More

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Telegram

Rep. Summerfield sets listening sessions

State Rep. Rob Summerfield, R-Bloomer, has announced the details of his next three new and rescheduled in-district listening sessions. The events, which are free and open to the public, provide an opportunity for constituents of the 67th Assembly District to ask questions or discuss issues affecting the … Read More

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Telegram

Letter: You’re not from here — you don’t understand

19 letter in The Telegram, “ASF is swimming against the tide”). … minister's comments were supported by Jed Sampson, who suggested in his own letter that it was time the government showed this organization the door (“Come-from-away's comments on wild salmon not welcome,” The Telegram, Feb. Read More

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Telegram

Investors clamor for Telegram ICO

The much-anticipated ICO for Telegram raised $850M in its first round, according to Bloomberg's sources, and the company is more than tripling the price for a new round expected to close early next month. The tokens are called Grams and were initially offered to larger investors for $0.37 each. They're … …

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YouTube

Dreams of YouTube fame and fortune little more than pie in the sky

Children born after YouTube was created in 2005 have grown up surrounded by videos churned out by performers such as Jake Paul, PewDiePie and Zoella, whose clips about their daily lives, video gaming and fashion, respectively, have turned being a YouTuber into a popular career goal. Read More

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YouTube

‘Taking them down fuels it more’: why conspiracy theories are unstoppable

Langdon thought that if YouTube and Facebook removed some of the content, the online attacks and bogus stories might stop spreading. But it wasn't so simple. When some footage was taken down, conspiracy theorists saw it as further evidence that Langdon was involved in a cover-up. Some told her … Read …

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