Facebook’s Sheryl Sandberg: ‘Not All Interactions in Social Media Are Equally Good for People’
Sheryl Sandberg said Facebook decided to change its News Feed to favor more “meaningful” connections, after looking at research showing that some kinds of usage of social networks have negative effects. “What the data shows is not all interactions in social media are equally good for people in terms … Read …
Facebook’s Sandberg warns on social media
Sheryl Sandberg says Facebook decided to change its News Feed to favour more "meaningful" connections, after looking at research showing that some kinds of usage of social networks have negative effects. "What the data shows is not all interactions in social media are good for people in terms of … Read …
Man charged with falsifying social media threat against Cary-Grove High School
CARY (Sun-Times Media Wire) – A man has been charged with fabricating a social media post threatening violence at a high school in northwest suburban Cary. Daniel M. Battaglia, 18, of Cary, was charged with a felony count of disorderly conduct, according to a statement from Cary police. Read More
Why the AI buzz will get louder in mobile device industry
New services like AI-powered image search and intelligent service robot will help businesses serve their customers better and enhance their online exposure via AI technology. The Image Search will enhance customers' online shopping experience by providing easier and more accurate matching of … Read More
AI tools now ready for mainstream: tech CEO
Recent Australian research showed 75 per cent of Australians are comfortable using a chatbot and 78 per cent thought it improved their customer experience; this is timed well with the upswing in financial services companies trialling and installing AI software. Wallace says AI will replace some jobs but … Read More
Online Business: Four Benefits of Going “High Touch”
Many online only businesses design a customer strategy around these concepts as well, emphasizing self-serve options, automated replies and the introduction of cutting edge technologies like AI-driven chat bots to keep overhead costs low. As an online business operating in financial services, this … Read More
Sikorsky Authorizes Thai Aviation Services as Customer Support Center in Thailand
LAS VEGAS, Feb. 28, 2018 – Sikorsky, a Lockheed Martin company (NYSE: LMT), has authorized Thai Aviation Services to operate as the first Sikorsky Customer Support Center in Thailand. The announcement came at the 2018 Helicopter Association International Heli-Expo Trade Show & Exposition. Read More
RSUPPORT and NTT Docomo announce their launch of ‘Anshin Remote Support’ at MWC2018
NTT Docomo's management team visited the RSUPPORT booth during the conference, and praised the 'Anshin Remote Support' project as the best customer support service out there. The service combines RSUPPORT's world-famous software technology with NTT Docomo's powerful mobile … Read More
Tens of thousands of bank officers, factory workers to lose jobs in 4.0 era
In the e-commerce sector, chatbots are becoming more popular. It connects with applications on electronic devices to fulfill users' requirements through natural language. Chatbots are also used widely by enterprises as customer care officers. It gives simple answers to clients, and provides related … Read More
Dudley highway worker fired, charged with hitting a co-worker
DUDLEY – A Dudley Highway Department employee, who is the highway superintendent's son, has been charged with assault and fired from his job for hitting a co-worker. Daniel W. Gion Jr., 28, of 4 Crosby St., Webster, was arraigned Feb. 22 in Dudley District Court on one count of assault …