The new stickers allow users to tag a location, as well as the current time, on any photos and videos sent to an individual recipient, or group chat. WhatsApp's new stickers are fairly limited, with only two designs to choose from for the location sticker, and the choice of either …
Facebook-owned messaging app WhatsApp has reportedly refused to share user data with Securities and Exchange Board of India (SEBI) on grounds of privacy. The latest development comes after the market regulator asked WhatsApp to provide information as to how earnings figures and other key … Read More
The data protection commissioner for the German state of Thuringia said that 99 percent of WhatsApp users in Germany were guilty of "criminal" behaviour, reported Heise Online. Thuringia's data protection commissioner, Lutz Hasse, said during a presentation of his office's activity report for the years … Read More
It has inspired services like GetHuman, which reveals brands' contact information, and fueled consumer's top complaint: not being able to speak to a human. This is bad business. If your team has invested in social care, you're directing customers away from their favorite (and your most effective) channel. Read More
The Gartner group now forecasts that within two years AI will disrupt the jobs of one million phone-based customer support agents. Open rates on chat messages average 98%, which makes Facebook's near-zero social posting delivery rate look almost pointless. A chatbot can handle hundreds of … Read More
Atlantis, The Palm has announced plans to launch the world's first social media suite in celebration of reaching one million Facebook fans. Launching on March 18 at the destination resort in Dubai, Facebook fans will be invited to book a free one night's stay in the Atlantis Fan Suite with …
Some 2.6 percent of German youths aged between 12 and 17 are addicted to social media apps like WhatsApp, Instagram and Snapchat, … The study establishes a correlation between social media use and depression: one in three teenagers diagnosed with Social Media Disorder shows signs of … Read More
LONDON–(BUSINESS WIRE)–Quantzig, a global analytics solutions provider, has announced the completion of their latest analysis on the four common social media marketing mistakes that you should avoid. Be it a small business or an established business; everyone wants to jump on the bandwagon … Read More
These technologies are delivering vast amounts of data which makes it critical for the CMO to not only understand how best to integrate tech into the customer experience, but how to map it back to internal business KPIs for maximum effect.” The report also said that 85 percent of marketers …
SAN JOSE, Calif., March 1, 2018 /PRNewswire/ — [24]7.ai, a global leader in intent-driven customer experience solutions, announced the industry's first ever fixed price offer that empowers large companies to deploy enterprise-ready chatbots in just 60 days. Now, large companies in any industry can … Read More