That ‘Thud!’ you just heard was Menendez’s Twitter reelection fail
Menendez, whose federal bribery indictment ended in a mistrial last November, saw many of replies to the campaign's Twitter challenge do exactly opposite of what was hoped for: Dredging up fresh doubts from Democratic-leaning voters about whether the senator used his office to benefit a Florida eye … Read More
“It’s Your Data”
In Facebook CEO Mark Zuckerberg's second session with lawmakers this week, there were a few high points, many low points, and an absurd number of deflected or unanswered questions. But between all of the bromides and promises to get back to members of Congress with answers to questions that … Read …
Mark Zuckerberg’s second day in Congress: Here are the key points you need to know
Facebook CEO Mark Zuckerberg faced his second day of grilling from lawmakers in Washington on Wednesday. The House Energy and Commerce Committee questioning Facebook's fundamental business model, the way it uses data and what kind of regulation may be appropriate. Key points include … Read More
How social media helps scientists get the message across
Analyzing the famous academic aphorism "publish or perish" through a modern digital lens, a group of emerging ecologists and conservation scientists wanted to see whether communicating their new research discoveries through social media–primarily Twitter–eventually leads to higher citations years … Read More
How Your Social Media Can Stand Out From the Crowd
Like many entrepreneurs and innovators, growing a social media following can help increase the power of your brand. The question is, how do you stand out in such a crowded field of platforms and content creators? According to Entrepreneur Network partner Neil Patel, growing your social platforms' … Read More
This Ad-Free Social Media App Thinks It Can Capitalize on Facebook’s Privacy Woes
As one billionaire social network CEO faces the ire of the nation, if not that of both houses of Congress, another billionaire social network chief executive sees an opportunity to connect people without using an advertising-based model. Vero, a three-year-old social platform, thinks it can capitalize on … Read More
Avaya Customer Happiness Index and Behavior Pattern Analytics Is Named a 2018 Gold Edison …
“We're proud to be recognized as innovation leaders, being the first to take blockchain into the customer experience industry, building an ecosystem for … developed in partnership with Avanza Innovations and Sundown.ai, delivers secure access to industry-wide, real-time competitive customer insights … Read More
Oracle’s Customer Experience Cloud Suite Expands Offerings
Oracle Corporation (ORCL – Free Report) is slowly and steadily expanding its foothold in the cloud and enterprise Artificial Intelligence (AI) market. The company recently unveiled new additions to Oracle Customer Experience (“CX”) Cloud Suite namely Oracle Infinity and Oracle CX Audience. Read More
5 strategies for navigating VR in the enterprise
At this year's Mobile World Congress (MWC) in Barcelona, Forrester analysts tested VR experiences to determine how they can help customer … And AI will be key for building these enhanced VR experiences, identifying user input, determining context, and putting together experiences in real time. Read More
How mobile devices in the travel industry can improve customer service with augmented reality
While augmented reality (AR) technology has struggled to break into the mainstream — with a few notable exceptions, such as the overnight success of Pokémon Go — this immersive platform is poised for a big breakout in the coming years. Statista reports that the augmented and virtual reality global … Read …