MOUNTAIN VIEW and MENLO PARK, Calif. – February 28, 2018 – BlueJeans Network, Inc., the first cloud service to connect desktops, mobile devices and room systems in one video meeting, and Voicera, the leader in voice AI for the workplace, today announced availability of in-meeting transcription … Read More

According to Interxion Ireland site manager Romuald Gvozdovic, the importance of customer service in the data centre industry is not always understood properly. With so much data in the world, there are plenty of opportunities for tech talent in data centres. However, what is it like to work in a …

Each year CEL & Associates, Inc. compiles customer satisfaction survey data from thousands of properties across the country. Since 1998, the A-List Awards For Customer Service Excellence have been awarded in recognition of achieving a “Best In The Industry” rating for providing the highest level and … Read More

The customer care team supports the range of world-class services for real estate professionals offered by realtor.com®, from onboarding and training to billing and general assistance. The customer support team also assists agents and brokers in growing their business as they leverage the tools and … Read More

Iain continues “Further work is ongoing with building chatbots to help consumers understand more about leasing cars instead of them having to scroll through websites or pages to find answers. Chatbots will help automate the processes but also give our online users the necessary tools to help engage … Read More

According to a recent report by the Daily Beast, YouTube initially refused to remove the group's channel, despite clear indications that Atomwaffen Division's content violated YouTube's policies against hate speech. The channel hosted videos such as one titled "Gas the k*kes, race war now". Read More

Guo recalled watching a video on YouTube about alternative ways to uncork wine. One of the "hacks" involved taking a blowtorch to the neck of the bottle. And while this one isn't the one he watched, there are plenty of similar YouTube videos and social media posts. Read More

America's first openly gay Olympic freestyle skier Gus Kenworthy has been unwavering in expressing who he is. But since opening up about his sexuality, he has also faced an onslaught of hateful comments online. So when Kenworthy took to Twitter on Tuesday to show his fans what kind of YouTube … …

WhatsApp has a new update for iOS users. The Facebook-owned messaging service brings in Instagram-like location and time stickers which can be added to photos or videos. The update will arrive soon for Android users. This new feature in WhatsApp is already seen in Instagram and Snapchat. Read More

WhatsApp has still not proposed any measures to address EU regulator concerns over its sharing of user data with parent company Facebook. The concerns stem from when Facebook acquired WhatsApp in 2014. Soon after the messaging app modified its terms of service, informing users it would share … Read More