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Jignesh Mevani: Encounter planned on WhatsApp

A Dalit MLA from Vadgam in Gujarat, Jignesh Mevani, has recently accused Gujarat police of planning his encounter on a Whatsapp group called 'ADR Police & Media'. Youth leader Mevani has announced that he will report the matter to the DGP, the Home Secretary and the Home Minister. Sighting … Read …

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Whatsapp

WhatsApp on iOS gets time, location stickers and option to search group participants

We could see the WhatsApp location and time stickers in the iOS app on an iPhone 8 after we updated to the latest version. However, the option for searching for group members via the Group info was not yet working. So how can a user a share location and time …

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Twitter

How much to fake a trend on Twitter? In one country, about £150

A BBC investigation has found that companies in Saudi Arabia are offering to artificially boost the popularity of hashtags to make them trend on Twitter – in contravention of the social media network's rules. The price to get automated "bot" accounts to make a hashtag trend for a few hours …

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Twitter

‘We must do better’: Twitter

Mr Dorsey said negative consequences that Twitter has witnessed include abuse, harassment, troll armies, manipulation through bots and human-co-ordination, misinformation campaigns and increasingly divisive echo chambers. He said Twitter has been focusing on removing content that were against … Read More

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Twitter

Twitter cries for help to solve existential crisis of whether it’s Good

Twitter's reasons for this effort are almost certainly the criticism it has worn for being blind to the army of propaganda-bots or – ahem – politically-curated accounts that spread fake news, and its own acceptance of ads from similar actors. The service also differs from other social networks by allowing … …

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Facebook

Facebook ending News Feed experiment condemned as ‘Orwellian’

Adam Mosseri, Facebook's head of News Feed, said in a blogpost announcing the change that the experiment had been motivated by “consistent feedback” that people wanted to see more from friends and family and less from media organizations and businesses on the News Feed. Starting in October … Read More

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Facebook

Dubai Luxury Hotel Holding Contest Where Guests Will Live Inside Facebook

To commemorate this social media milestone, Atlantis The Palm has unveiled what it's calling “The Atlantis Fan Suite.” This first-of-its-kind hotel suite embeds Facebook capabilities into almost every facet of the room. Guests that check in will also be required to log into their Facebook account at the door, … Read …

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Facebook

Facebook Lets Ads Bare a Man’s Chest. A Woman’s Back Is Another Matter.

Facebook now says it incorrectly rejected Ms. Venero's ad, but the back and forth is an example of the social network's struggles over images of the human body. More precisely, as Facebook processes millions of ads a week through a mix of automation and human review, what is acceptable and …

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Social Customer Service

ZTEsoft presents ZSmart uTalk for intelligent customer services

Empowered by AliMe, an intelligent service robot, ZSmart uTalk helps build an intelligent customer service platform, designed to solve problems that … It also delivers a unified customer experience via mobile apps and social media channels, providing more convenient and up-to-date ways for users to … Read More

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Social Customer Service

Customer Service Team Leader

As the Customer Service Leader at Flagology, you are part customer advocate and problem solver, part storyteller, part social media manager. Our customer service team also focuses on sales, by responding to consumer questions and exploring opportunities in niche markets. We are looking for … Read More

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