Jack calls in reinforcements to measure Twitter’s toxicity
Twitter's CEO has officially waved the white flag and called for outside help fixing the site's toxicity. Specifically, he's asked for help defining a metric of “conversational health” on Twitter. While it's good to see Twitter attempt to find a system for controlling the behavior of its users, human beings …
Facebook Is Planning For The Future, And Will Reward Investors Long-Term
Facebook is focused on the long term and is not just trying to maximize short-term profits or short-term usage. Hiring additional security to limit problems like Russian interference will cost money in the short-term but will increase the reputation and image of the Facebook platform in the long term. Read …
Should satire be flagged on Facebook? A Snopes debunk sparks controversy
The piece, clearly a comment on a common conservative accusation against CNN, had racked up more than 22,000 engagements on Facebook as of publication — gaining more than 20,000 in a matter of hours Friday, according to BuzzSumo. But then users started getting warnings before sharing the … Read More
Facebook buys Kim Kardashian West celebrity prank show
This is a new show and Facebook has snatched it up for its Facebook Watch channel. Facebook, you see, is attempting to usurp YouTube. "Inspired by Kardashian West's own fun family antics, 'You Kiddin' Me' is a comedic prank series where the kids are in charge and celebrities must do …
San Marcos High Principal Demoted Following Social Media Threat
San Marcos High School's Principal Ed Behrens has been demoted following the response of students making threats against other students on social media. A group of parents, students, and community members are rallying around Behrens by objecting to this decision allegedly made by Santa … Read More
This ‘Social Media’ Hotel Suite Has a Facebook Mirror and a Virtual Butler
The suite incorporates a variety of social media features, such as Facebook-themed toiletries and a digital mirror where guests can check their Facebook Newsfeed. Guests can log into Facebook inside the room to access more features like a butler named Alfred, who will be available through Facebook … Read More
Oscar Watch: Which Best Picture Nominee Won The Social Media War?
When it comes to winning Best Picture at the Academy Awards, no one yet knows how social media plays into garnering that crucial vote from a member. However, perhaps Twitter, Instagram, YouTube and Facebook can move a needle or even predict ticket sales for a film. After all, Black Panther's …
IT’S TIME FOR THE AGE CARD
So we took the dreaded plunge and called AT&T customer service. After waiting for about 10 minutes, my husband shared our problem with a customer service representative and explained what we had tried so far. First she instructed us to go to the box next to the modem at our …
Verizon Wireless service outage reported; county says use landline to call 911
WILKES-BARRE — If you are a Verizon Wireless customer and are having trouble making a call, you are surely not alone. The Verizon Wireless network is down across parts of the East Coast, according to the Luzerne County 911 Facebook page. The post states: “If you have Verizon Wireless and …
Owens: Key to great season will be patience, customer service
A key part of maintaining our customer service during peak season is to exercise patience. Patience is a virtue year-round, but is especially important when we're busy. In this day and age where a negative TripAdvisor review can be the kiss of death, it is essential to maintain your customer …