People have been asked to "be the eyes and ears against wildlife abuse" and scour social media to help officials crack down on the illegal possession and poaching of protected species. The request follows the high-profile killing of a rare black leopard. Last month's alleged wildlife poaching in a pristine … …

While on Facebook you are gathering “Likes” and adding others to be a friend, it is all about connecting with today's social media. Joining the Twitter race is more demanding you will to be more engaged with conversations to keep up. The more interesting you are, the greater the chances …

Entergy linemen (from left, front) Cody Crunkleton, Jared Monk, (back) Grady Worth, Johnathan Reeves, Shannon Garvin, Brad Bryant, and Matt Wilson, along with (not pictured) Chuck Davis, customer service manager Mark Martin and operations coordinator Glen Nelle recently worked on remodeling … Read More

She spent her career serving others, first through customer service and for the last 10 years at the Department of Health & Human Resources, where she was an economic service worker, helping people understand and obtain their benefits. Her colleagues at DHHR respected and admired her passion … Read More

Technical support providers are striving to integrate chatbots into their processes because they will have to look beyond human agents to handle simple customer queries and provide better solutions in the future. Good customer service can result in business success. Chatbots will assist enterprises in … Read More

Among those between the ages of 18 and 29, 88 percent say that they use some form of social media, but there are some interesting differences when we break that group down into smaller age-based groups. Those aged 18-24 really love Snapchat with 78 percent saying they make use of …

The Bridgeport Police Department said in a statement that it received a call on Friday, March 2 at 10:00 p.m. from concerned employees at the Cinemark Theater at Meadowbrook Mall regarding a social media post on Snapchat. Police said 18-year old Mason James Taylor posed a picture on Snapchat … Read …

Another nod to the future came in the form of cards at each show seat that instructed attendees on how to access a special Balmain Snapchat lens that allowed users of the photo-sharing app to layer some of the collection's feathery rainbow aesthetic over shared photos. (On a side note, …

Have you ever placed restaurants in summer and winter categories? I have, and I'm not talking about restaurants that are officially seasonal, ones that only operate in summer or winter. In summertime, I enjoy dining in larger restaurants with plenty of natural light. I like the buzz created by ebullient … …

A snowy owl sits on a rocky mound to survey the barrens of Cape Bonavista in the cool evening light. – Bruce Mactavish photo. Visiting birder Rick West photographed a gyrfalcon flying past Cape Spear. This report caused a stir among the St. John's birders. A gyrfalcon is one of …