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Social Media

Could you make a living – or fortune – from social media?

Some people are making hundreds of thousands, or indeed millions, a year from social media. They range from a six-year-old American boy who has become a multi-millionaire by reviewing new toys in YouTube videos produced by his family, to celebrities who can earn hundreds of thousands by … Read More

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Social Media

How The New York Times Social Media Desk Covers the Oscars

In 2015, it was Patricia Arquette advocating equal pay. In 2016, it was #OscarsSoWhite. Last year it was the envelope snafu. What will be the most buzzed about moment at tonight's Oscars? Whatever news the 90th Academy Awards ceremony makes, the editors on The New York Times's social media … Read …

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Social Media

After China Got Mad, Marriott Fired a Social Media Manager for Liking a Tweet About Tibet

After the passage of China's new cybersecurity laws, watching out for international consequences might be par for the course for brands that do business there. Per a report in the Wall Street Journal, hospitality chain Marriott International Inc. fired 49-year-old Roy Jones (who was making just $14 an … Read More

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Customer Service

To Infinity and Beyond: What If Disney Ran Your Company?

These companies maintain strong sales, growth, and profits, and this gives them staying power. If you look at these great companies, they aren't great simply because of the products and services they sell. Many times, it's also because they provide customer service that not only meets but, in most cases, … …

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Customer Service

In the business of ship shape at Tewksbury’s Neighborhood Parcel

To accommodate its growing services, Neighborhood Parcel made the move to Middlesex Street in Lowell in 2010. Just about two years ago, Bechat moved the business back to Tewksbury, and retained most of the Lowell customers. Now, the business is located at 1215 Main St. Bechat has been living … Read …

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Customer Service

Arab Israeli women make inroads in education, job market, study says

Israeli Bedouin women working at a Bezeq customer service center on July 27, 2015. The call center is located in a mosque, in the Arab town of Hura. The women have been employed through the Rayan employment center in Rahat. (Miriam Alster/Flash90). Arab Israeli women are gradually managing … Read More

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Snapchat

Snapchat bosses deny paying Kylie Jenner to share baby Stormi’s first pictures after she wiped …

Former CBB star and celebrity blogger Perez Hilton tweeted: "Sources tell me Snapchat PAID KylieJenner to post this first clear photo of her daughter's face on their app! Smart of both of them!" However a spokesperson for Snapchat has told The Sun Online: “No, Snapchat did not pay Kylie to …

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Snapchat

Update: Snapchat Says it Did Not Pay Kylie Jenner to Post Daughter’s First Face Photo on Its App

Kylie Jenner caused another major online stir Saturday when she shared the best look yet of her daughter, Stormi Webster, on Snapchat. However, there was possibly more to that reveal than everyone realized. When the video of the infant went viral, celebrity blogger Perez Hilton dished out a scoop of … …

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Snapchat

Snapchat is stuck in the uncanny valley of AR glasses

“Timing”, Snapchat CEO Evan Spiegel said cryptically when asked what the greatest threat was for Snap Inc. “I think the big risks are always the really big … We're still a long way from compact AR glasses that can overlay virtual objects onto the real world the way Snapchat's smartphone …

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Kik

Lebanese Persian scholar Victor El-Kik commemorated in Mashhad

TEHRAN – A number of Persian scholars gathered at the University of Ferdowsi in Mashhad on Saturday to pay tribute to the Lebanese professor of Persian literature, Victor El-Kik (1936-2017). The professor showed interest in Persian literature after he received a bilingual Arab-Persian book of the … Read More

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