‘It’s been a really hard and traumatic experience’: Married At First Sight ‘villain’ Davina Rankin tears …
She's been absent on social media for the last few weeks after stirring up her fair share of controversy during her stint on the hit reality show. And now Davina Rankin has broken her silence about her internet absence. Speaking in a vlog posted to her YouTube channel, an emotional …
Failure to Communicate in the Social Media Age
Miscommunication has always been a problem, but it seems to be magnified in the online world. Dictionary editor Iima Hiroaki, who regularly posts about the Japanese language on Twitter, gives his perspective on poor listeners and others who regularly get the wrong end of the stick. Read More
Paul Bunyan Communications receives Apple honor
The recognition is given to Apple authorized service providers in recognition of their commitment to technical excellence and customer service, the release said. Paul Bunyan Communications Certified Apple Service Center is located at the cooperative's Bemidji headquarters at 1831 Anne St. Additional … Read More
Needham Bank announces employee promotion
Barbour will implement the new program and work side by side with individual employees to ensure they're delivering the bank's legendary customer service. Barbour brings ten years of experience in banking to her new role as retail trainer. Since joining Needham Bank, Barbour has held roles as a … Read More
Frontier Communications workers on strike
According to a news release from Frontier, the company will continue to provide customer service in West Virginia during the work stoppage by activating their strike contingency plan. That contingency plan includes management, outside contractors and representatives from other Frontier organizations … Read More
Technical Support Outsourcing Market – Integration with Chatbots to Drive Growth | Technavio
The report segments the global technical support outsourcing market by type (helpdesk and call center) and by geography (the Americas, EMEA, and APAC). It provides a detailed illustration of the major factors influencing the market, including drivers, opportunities, trends, and industry-specific … Read More
Talla’s BotChain Launches AI Bot Software Partner Program
For one, chatbots can help provide clarity when it comes to dense legal matters like Terms and Conditions or Financial Product Conditions. The use of a chatbot can provide transparency toward the steps of the interaction. Another instance could have chatbots providing advice from a knowledge that … Read More
Interview: Unravelling the myths of chatbot security and identity theft in banking
As banks and financial institutions such as insurance providers start to use artificial intelligence technologies to provide tasks and services, there is the inevitable question of how secure those services are. With the likes of the Commonwealth's Bank's chatbot Ceba giving customers access to more than … Read More
Local papers remain relevant
Facebook and Snapchat aren't keeping tabs on your local city council, school board, county commissioners and criminal courts. Bloggers in some far-away place aren't telling the stories about your neighbors' unique quilts or the local Rotary Club's donation to a youth organization in town. CNN, Fox and … Read More
“Too Much Of Social Media Is Re-Shared Without Checking If It’s Even Legitimate”
She demonstrated once again (quite probably without even wanting it), the power of a social media influencer. Just by tweeting, “sooo does anyone else not open Snapchat anymore? Or is it just me… ugh this is so sad” she made Snapchat lose $US1.3 billion dollars in valuation. BAM! Yes, the …