Facebook regrets asking how to handle men asking girls for smut pix
The survey continued with a question about whether Facebook, external experts, or Facebook users should decide on these rules, again without mentioning that various national legal systems already spell out rules that disallow such behavior. The survey was noted by Jonathan Haynes, digital editor of … Read More
Where’s the ROI on Social Media Marketing?
Calculating ROI on social media marketing efforts can be tricky. Here's how to find value beyond dollars and cents. New clients often ask why they need to include social media in their brand messaging strategy. Most understand they should be active on these platforms, but at the same time don't …
34% of Generation Z Social Media Users Have Quit Social Media Entirely
BOSTON–(BUSINESS WIRE)–Hill Holliday's independent consumer and business insights research group, ORIGIN, has released a compelling new study about Generation Z and its attitudes and behaviors surrounding social media. Among the most significant findings: 34% of Generation Z social … Read More
Mid-South man shows off on social media, ends up target of major bust
Deputies in an Arkansas town found a drugs, guns, and cash inside a home when they executed a search warrant, and it all started with a man's posts on social media. Andy Tacker, 22, was arrested after deputies raided his Howard Road home in Tyronza, Ark. He is charged with …
Qatar Development Bank organises customer relations training
Dr. Merlo is best known for his work on marketing's strategic role within organizations and on innovation in customer and services management, and has a vast consulting experience in the financial sector around the globe including banks within the State of Qatar. Previously Dr. Merlo was a Lecturer in … Read …
8 Ways Marketing and Customer Support Are The Same in B2B
TeamSupport is the customer support solution designed for business to business (B2B) enterprises. Our collaborative, customer-focused help desk software helps you increase customer satisfaction, reduce support costs, and better understand your customers. Native integration with CRM and developer … Read More
Council changes to local service centres in Auckland gets a mixed response
A planned shake-up of customer service centres by Auckland Council is receiving a mixed response from local politicians. Auckland Council today said a corporate property portfolio strategy will not result in any closures of customer service centres, but they may be relocated within communities. Read More
Matrix Partners backs Saas startup Anaek
Venture capital fund Matrix Partners has backed Delhi-based SaaS startup Anaek. The startup's automated chatbots help in HR and office tasks like attendance management, expense filing, and assists in office administration tasks, among others. The company plans to use the seed funding to strengthen … Read More
Police: Schools across LI receive social-media threats
Nassau County police have identified and are investigating the source of a Snapchat post Monday that affected school districts, generating scores of calls to law enforcement officials and prompting heightened security and some campus lockdowns. The person is being investigated by other agencies, … Read More
What Startups Can Learn From The Snapchat Redesign
Snapchat's redesign has caused quite the uproar. After years of hearing feedback that the app has been notoriously hard to navigate, founder and CEO Evan Spiegel acknowledged a redesign of the app on a November 2017 earnings call: "One thing that we have heard over the years is that Snapchat …