NiceBot News
Social Media

Social media ads must not be used to subvert abortion referendum

Ads on social media are an effective way for companies to find customers. Platforms know each user's age, location, gender, interests, family status and friendship networks, and let advertisers target tailored ads based on this information. This is great for a baker who wants to market wedding cakes to … Read …

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A.I and Customer Experience

TeleHealth Services and Healthwise Partner to Develop Microlearning Strategy Using AI-Driven …

TLC creates unparalleled customer experiences in the use of collaborative communication solutions serving the healthcare market through TeleHealth Services; the corporate market through Avidex Industries; and the public and education markets through Digital Networks Group. TLC is a wholly-owned … Read More

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A.I and Customer Experience

How AI helps enterprises in the region

Through the use of AI, the customer experience will be enhanced. This is why AI should eventually become a top priority for marketers as they push their respective businesses forward. The Digital Trends report also states that 21% of Asian businesses are looking to integrate AI to help personalise user … …

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Customer Service

Mnuchin: IRS funding needed to implement tax law, improve customer service

“It is one of my top priorities, making sure we implement the tax plan, which impacts literally everything at the IRS, from customer service, to forms, to technology. That's what is so important that we get the additional funding for it,” Mnuchin said, adding that he now meets daily with …

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Customer Service

Georgia Power customers to receive $1.2 billion in benefits from the Tax Cuts and Jobs Act

ATLANTA, March 6, 2018 /PRNewswire/ — Georgia Power has completed an assessment of the impact of the Tax Cuts and Jobs Act for the company – including approximately $1.2 billion in benefits for customers. The benefits were confirmed as part of an agreement with Georgia Public Service … Read More

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Customer Service

Public given chance to judge CIG customer service

(CNS): The Cayman Islands Government is undertaking a pilot study to find out whether or not the public is happy with the customer service they get from ten key government departments. Government officials have said that the 5-year strategic plan for a world class civil service includes five goals, and … …

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Chatbots

Is 2018 the year of the chatbot?

While AI and voice search are still in their infancy, chatbots are making real headway. Agencies in particular are excited about the possibilities offered by chatbots and messenger apps, according to research for WARC's 2018 Toolkit, with 52% of agency execs expecting it to be important to their clients' … Read …

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Chatbots

Amazon infuses additional funds into Amazon Pay, Foodpanda picks new strategy head, Instagram …

Seeing more niche use cases for chatbots, Bengaluru-based Helpforsure has built an Artificial Intelligence-backed repair chatbot that helps businesses and end-users automate electronics repair jobs with a Do-It-Yourself solution, writes Harshit Mallya. Founded in late 2016 by Rajesh Bhatia, Kusum … Read More

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Telegram

DeMarcus Lawrence on franchise tag: ‘I just want to be the best’

On Monday, the Cowboys announced their decision to place the franchise tag on their star defensive end. Lawrence signed the tender the same day. Cowboys owner and general manager Jerry Jones confirmed that the team was comfortable with paying Lawrence the tag number of $17.143 million in … Read More

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Telegram

Who won, lost in Tarrant County and the rest of Texas on election day

Election day is here for Tarrant County and the rest of Texas, but now what? You've (hopefully) already gone to the polls and made your voice heard, but how do you find out who won? We have the answer: We've created a quick and easy-to-use guide for the 2018 election …

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