The group gave a B-plus to Facebook, a B-minus to Twitter and a C-plus to Google. A Facebook spokeswoman says the company has no comment the tech giant's grade of B-plus for policing its platform for hate. Representatives for the remaining two companies did not immediately return emails seeking … Read …

The company officially launched its Watch platform last August, and much of the initial focus is on seeding professionally produced content with high production value, although Facebook would inevitably transition to user-generated video content (which Facebook just inked music licensing deals for). Read More

The 117-page lawsuit, filed in federal court in Los Angeles, claims Facebook and its units "created mobile messaging applications that co-opt BlackBerry's innovations." "Blackberry's suit sadly reflects the current state of its messaging business," Paul Grewal, Facebook's deputy general counsel, said in a … Read More

Has Facebook infiltrated your life? Wait until a Facebook robot starts following you from room to room. A patent for a self-balancing robot granted to the company Tuesday shows a bot resembling a standard telepresence robot with a screen, camera and microphone. The company didn't immediately … Read More

As schools and employers increasingly dig into the cyberspace lives of their students and workers, privacy advocates and policymakers are pushing back against social media snooping. State lawmakers are considering a proposal — which could come up for vote in the Senate on Thursday — to limit … Read More

SAN DIEGO – Detectives investigating a threat to a Carmel Valley high school made on social media have arrested a 17-year-old student at the school on suspicion of making a criminal threat. The unspecified threat against Canyon Crest Academy was made within the last two or three weeks and made … …

The District U46 School Board approved a series of self-governance agreements Monday, included one calling on members to avoid posting "volatile" social media message. The vote was 5-2 in favor of the agreements, which are general guidelines by which elected officials are to measure themselves. Read More

They must rely on random inspection. As a result, quality becomes jeopardized, scrap rates increase and the customer experience is affected. With AI, on the other hand, quality defects can be predicted before the part is produced, saving millions of dollars in unnecessary scrap and warranty costs for the … Read …

2018 will see widespread use of contextual algorithms to solve business problems through contextual automation, contextual security, contextual support and contextual marketing. It will be at the epicentre of the success of customer experience programs across industries, especially AI driven solutions. Read More

Kookoo 2.0's Smart Assistants will be able to create targeted, tailor-made customer experiences. Predictive layers will match customer history, customer journey, current urgency and customer sentiment. Based on agent history and expertise, it will ensure best-possible matches. Throughout the call, they … Read More