Facebook removed the video on Wednesday, saying it violated its principles forbidding comments that attack people based on their racial, ethnic or religious identity. The video was part of an escalating anti-immigrant campaign by Prime Minister Viktor Orban's Fidesz party ahead of parliamentary … Read More

… the quality of economic and social services provided, Falconcity of Wonders LLC – the developer of the Falconcity of Wonders (FCW) multipurpose mega project being built in Dubai – announced the launch of its new customer service mobile application. The announcement of the new smart application … Read More

The authors of the report suggest that it's critical for hotels to think of social media not only as a promotional tool but also as a space to provide customer care. Lieban said the first step in doing that is to respond on social media. When social-media users mention a …

There's a new way to join in the conversation about news stories on Delmarva, and hone in on the stories that interest you most. On our official Facebook page, we make the posts and share stories from all over Delmarva. But in our groups, you can post too, and follow …

Sri Lanka's government shut down social messaging networks including Facebook, WhatsApp, and Viber on Wednesday to control violence against minority Muslims. The move comes after the imposition of a state of emergency on the Sinhalese Buddhist-majority island. Tensions have escalated … Read More

You're sold on the value of giving your customers a seamless omnichannel experience. Now how do you make your vision a reality? Delivering the omnichannel experience customers crave isn't easy. It requires a complete about-face in the way most retailers conduct business. Each department and … Read More

“A better understanding of human emotion will help AI technology create more empathetic customer and healthcare experiences, drive our cars, enhance teaching methods, and figure out ways to build better products that meet our needs,” says principal analyst Mark Beccue. Tractica's report, “Emotion … Read More

Airports Council International World announced the winners of its annual Airport Service Quality Awards for 2017, honouring airports that offer the best customer service. Winners are based on passenger surveys which ask respondents to evaluate airports across 34 performance indicators, including … Read More

Prevost is fed up with how the municipality does business, suggesting the township has a major problem with customer service and communications. (Newswatch Group/Bill Kingston). LANCASTER – Facing nearly a half dozen complaints in a week, South Glengarry Deputy Mayor Frank Prevost is fed … Read More

DALLAS, March 7, 2018 /PRNewswire/ — Southwest Airlines Co. (NYSE: LUV) today celebrated the state of Louisiana, thanking Customers and Employees for supporting its 39 years of service in New Orleans with the carrier's latest state-dedicated aircraft—Louisiana One—a Boeing 737-700, … Read More