A critical lesson for our young people: Be wary of social media
To help prevent Minnesotans from becoming even more divided due to the actions of malicious outsiders, I think we need a new standard that does something similar for social media comments. I don't have a good acronym, but there are a few things that anyone reading a political comment should …
Social media ‘distracted’ Shoreham boat-sinking watchkeeper
The watchkeeper on a vessel that hit another boat, sinking it and killing three anglers, was distracted by social media, accident investigators found. Mircea Ilie, Irinel Popovici, and Traian Dumitrache died on 6 August when their boat sank at night off Shoreham harbour, West Sussex. All would have … Read More
Digital officer backs up the human side of Auckland airport biosecurity
Westpac's Innovation Fund supported the development of Vai for MPI, while FaceMe, a New Zealand-based company specialising in AI, developed the technology. … FaceMe's avatar technology uses biometrics to learn human interactions and will interact accordingly to ease the customer's experience. Read More
Connecticut Water Service Inc. names David C. Benoit president and CEO and Robert J. Doffek …
She continued, “The board is confident that under his leadership the company will continue to provide world-class customer service, value its employees and deliver consistent financial performance.” Benoit, who is a certified public accountant and holds an MBA from the University of Hartford and an … Read More
SGE International, LLC (SGEi) scoops the Gold Stevie® Award for Customer Service Training …
The company's excellent service delivery and impact in the business world was again recognized after they were presented with the Gold Stevie® Award in the Customer Service Training Team of the Year in the Business Services category during the 12th annual Stevie Awards for Sales & Customer … Read More
AirAsia uses Salesforce to revamp customer service and marketing
Air Asia is partnering with Salesforce as the airline revamps its customer care across eight countries. As part of the revamp, AirAsia will deploy Salesforce Sales Cloud, Service Cloud, Marketing Cloud and Community Cloud to provide a 360-degree view of customer cases for its service agents. The new … Read More
How word-of-mouth advertising on social media can influence a business
Snapchat recently made some big design changes that left many of its users cold. In fact, many said they … One news report attributed at least some portion of influence to Jenner's tweet to Snap's dramatic fall in share price (Snap Inc. is Snapchat's parent company). It was estimated the …
Snapchat is reportedly cutting 100 engineering jobs
According to reports, Snapchat is cutting about 10% of its engineering team, marking its largest layoff round to date. The move is speculated to be part of a realignment strategy from Snapchat, which is seeking to differentiate itself from competitors such as Instagram. The app also underwent a major … Read …
Snapchat Hit with Another Round of Layoffs Impacting 100 Employees
Snap Inc. is planning to layoff around 100 engineers at the company, representing nearly 10% of the its engineering staff. The upcoming layoffs were first reported by Cheddar. This is the third round of layoffs for the company. Snap laid off about 34 employees across its hardware and recruiting divisions … …
In TCU’s defense, surge down the stretch wasn’t just a buy-in
… surge down the stretch wasn't just a buy-in | Fort Worth Star-Telegram · News · Sports · Obituaries · Classifieds · Sunny. 60°. Full Menu. Sunny. 60° · eEdition · Customer Service · Customer Service · Mobile & Apps · Newsletters · Newsroom. News. Local · Fort Worth · …