Bithumb is a powerful cryptocurrency entity in South Korea as of right now. The company has made a lot of positive headlines, and they will continue to expand their reach as well. A new venture has been announced which involves a P2P payment platform for social media. It's an interesting …

Human rights activists begged to differ, and some took to social media to criticise the proposal. “It's part of a wider attempt to curtail freedoms of expression,” Rosebell Kagumire, a human rights activist and blogger, said. Of Uganda's 41 million people, 23.6 million are mobile phone subscribers and 17 … Read …

Astound's decision engine provides AI-driven enterprise service management to improve the quality of support while also reducing costs. "ServiceNow is committed to delivering a modern, consumer-like service experience to employees," said Avanish Sahai, Vice President of ISVs and Technology … Read More

Avanish Sahai, Vice President of ISVs and Technology Alliances at ServiceNow, said, “ServiceNow is committed to delivering a modern, consumer-like service experience to employees. We're pleased that Astound is innovating on the Now Platform®, embedding greater intelligence into our daily work. Read More

Indian Railways is exploring the use automated chatbots, a first for the rail sector, so as to respond faster to train-related queries and enhance customer experience. The possibility of use of chatbots were showcased at a recent railway conference on Artificial Intelligence (AI) and a high-level committee is … Read More

LIMA — Lima's Utility Customer Service Center will be closed Monday, April 16, for final software conversion. The office will resume normal business hours 8 a.m. to 5 p.m. on Tuesday, April 17. http://www.limaohio.com/wp-content/uploads/sites/54/2018/04/web1_Ohio-16.jpg … Read More

A truly insightful customer experience platform needs to be able to gather useful data and support customer service representatives on an omnichannel basis. After all, if you can't offer your customers the kind of service they prefer, then they have no qualms about leaving your service to find an … Read …

Once upon a time, in the late '90s and early 2000s, chatbots were just annoying pop-ups that kept invading the screen of a website visitor. They just repeated their few pre-written messages, trying to help customers and users to the best of their – quite scarce – abilities. They were …

According to the action plan being actively considered by the national transporter, the chatbots would address queries on schedules, ticket availability, trains for particular destinations and other such rail travel-related issues. Currently the system relies on manual or SMS/IVRS technology for addressing … Read More

This report studies the global Chatbots market, analyzes and researches the Chatbots development status and forecast in United States, EU, Japan, China, India and Southeast Asia. This report focuses on the top players in global market, like. Facebook; Microsoft; Artificial Solutions; Botego; CodeBaby … Read More