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A.I and Customer Experience

Spectralink Helps Retailers Deliver an Omni-channel Customer Experience with Versity Enterprise …

"With in-store shopping still accounting for 90% of total retail sales, retailers are focusing on transforming their physical stores into high touch customer experience centers, while expanding their omni-channel capabilities," notes David Krebs, executive vice president of VDC Research. "The use of … Read More

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Customer Service

Five Tips for Picking a Data-Recovery Service

When following up on referrals and looking at online reviews, pay close attention to ratings for customer service and the entire experience. You want a recovery provider that communicates transparently about your project, even if it has bad news for you. It's reasonable to expect speedy and complete … Read More

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Customer Service

Top Cryptocurrency Online Casino On the Internet

BitcoinCasino.us has long been respected among cryptocurrency gaming enthusiasts. Their dedicated customer service team has them being called, among many in the crypto gaming community, one of the most enjoyable gaming experiences on the web. Of course there is no physical bitcoincasino.us … Read More

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Customer Service

Maryville makes changes to customer service policy

“The program was originally offered in order to provide a budget tool to customers for fluctuating utility bills during high usage months, usually attributed to seasonal temperature changes,” Swift told The Daily Times. “However, over the years, the popularity of the program has significantly decreased and … Read More

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Chatbots

​Kakao to start closed beta test for AI open builder

Kakao is already operating various chat bots with its enterprise partners, who use Kakao Talk, the firm's chat app, to advertise their products and services to subscribers. The company is working with Samsung to sync their respective AI platforms, Kakao I and Bixby. Kakao is also working with car giant … …

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Chatbots

‘The worst idea in the history of customer support’: Codi the ‘virtual moron idiot’ Telstra chatbot …

Telstra has been inundated with customer backlash over its recently launched virtual assistant chatbot, which has been slammed as 'stupid, offensive and the worst idea in the history of customer support'. The telecommunications giant launched virtual assistant chatbot Codi on its 24-7 live chat in … Read More

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Snapchat

Kylie Jenner Appears To No Longer Have Mark On Her Face In Travis Scott’s New Snapchat …

And just like that, it's gone! Kylie Jenner's face appears flawless in a new Snapchat posted by baby daddy Travis Scott after she was spotted with a mysterious mark on her face! Whatever was up with Kylie Jenner's face when she was in Miami with Travis Scott shall remain a …

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Snapchat

Snapchat owner to cut more than 120 engineers

Snapchat owner Snap Inc will cut just over 120 engineers and reorganise its engineering team, a company memo said on Thursday. The maker of the Smartphone app known for popularising disappearing messages has been under pressure from investors to reduce costs after revenue fell short of … Read More

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Snapchat

To SnapChat Engineers Being Laid Off: Check out Transfinder. We’re hiring now!

I read the recent ne ws that Snap Inc. (makers of the SnapChat app) is laying off 120 engineers and this is the first time the social media company has made cuts on the technical side. The Wall Street Journal reports this is the third and largest round of layoffs …

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Telegram

Feeling like April in March? Rangers’ lineup didn’t have spring feel to it

Third baseman Adrian Beltre said on Monday that the Texas Rangers can compete with the current roster but that they can be better with some free-agent acquisitions (video by Jeff Wilson). Jeff Wilsonjwilson@star-telegram.com … Read More

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