Larry Madowo is a Kenyan broadcast journalist and writer. What's happening? Twitter chief executive Jack Dorsey seems to have finally accepted that his platform has become a raging dumpster fire. But if Twitter looks like a corrosive, hate-filled deluge of filth in the West, it's even worse in my part …

Facebook has taken a huge new swing at sports: The social giant announced a deal with Major League Baseball to exclusively stream 25 games worldwide during the 2018 season. The deal marks the first time a major U.S. sports league has granted exclusive rights to Facebook. It's also the biggest … …

Filed under moves that are potentially groundbreaking with big implications but with quite small numbers, Facebook has signed an exclusive deal with the MLB to stream 25 afternoon games, according to Bloomberg. The deal is a bit reminiscent of the one Twitter signed for Thursday Night Football back … Read More

Facebook will stream 25 Major League Baseball games this season, and you won't be able to watch them anywhere else online or on TV. It's the first time that Facebook has secured exclusive rights to a major U.S. sporting event, and the first time that Major League Baseball has had …

Corey Bohan claims he isn't stalking Audrina Patridge on social media because he has no access to her accounts. Patridge recently claimed in court documents obtained by Page Six that Bohan was keeping tabs on her via social media, but in new documents obtained by The Blast, Bohan says it's … …

Signing up to certain website groups or following certain pages on social media means somebody else (or, more likely, some automated algorithm) is scouring airfare data waiting for too-good-to-be-true bargains to present themselves. When they do, the websites ping out alerts and emails to followers to … Read More

But there may be something else going on too, with SheKnows at the leading edge. The company's reliance on social traffic is much lower than the typical independent media company, and given the multiple levels of controversy surrounding social platforms, it may be that a perception of value for both … …

While many companies seek to adopt AI-based tools to help them with business objectives and improving the overall customer experience, it has become clear that introducing AI into the organization requires more than a technology. This webinar will introduce a new, holistic approach, IT operational … Read More

Quality and accuracy will be key here to retain both customer experience standards and ROI for advertisers, meaning the use of trusted data, such as … Enthusiasm for AI, in particular, was balanced by serious consideration of ethics, and whether or not technology is moving too fast for us to …

With the rising popularity of voice-driven AI assistants, it's important for businesses to offer a consistent brand experience. … them at risk of being "lost in translation" with an AI presence that doesn't reflect their brand standards and isn't consistent with their customer communication across other channels, … Read More