Robots May Replace Some Jobs, But Your Human Team Members Should Be There to Guide Them
For example, if you are running a chatbot application, it's crucial you have employees who can evaluate its performance and step in if something goes wrong. Similarly, many vertical chatbot AI solutions are designed to perform a single task like arranging a meeting, which maintains a strong role for … Read …
Universities Deploy Chatbots to Aid Students in the Admissions Process and Beyond
Chatbots assist people daily with everything from ordering pizza to dealing with customer service issues. So, it's no surprise that higher education institutions are embracing them to interact with their No. 1 customer: students. Whether it's navigating the admissions process or scheduling classes, … Read More
Enterprise Connect 2018 to showcase latest UC innovations
CaféX will exhibit its omnichannel contact center platform, Live Assist for Microsoft Dynamics 365, which offers co-browsing, chat and video capabilities. The latest release of the platform includes chatbots using the Microsoft Bot Framework, which allows customers to escalate from chatbots to live agents. Read More
Snapchat users may be able to tag friends in their stories
Snapchat has begun testing to add a new feature to the app that would allow users to @-mention their friends in their story, according to TechCrunch. A few users, including actor Matt Rappaport, appear to have the feature already. Test users say the feature is activated when you add text …
Snapchat Will Soon Allow Users To Tag Each Other In Posts
Snapchat has recently gone through the wringer after news broke that the company's stock price plummeted to an alarming new low, alongside the revelation that they have also laid off 100 employees. However, this has not stopped the popular social media application from labouring over new and … Read More
Snapchat Adds @Mentions Tagging, Stepping Up Rivalry With Instagram
All's fair in love and war with the big social platforms. They steal each others' ideas all the time. Among the most egregious examples of this occurred when Instagram co-opted Snapchat's self-destructing video messages under a new name, "Instagram Stories," in November 2016. Now, in a move that … Read More
Man pleads guilty to rape of teen he met on KIK app
A Birmingham-area man was sentenced to prison Friday for his conduct with a teen girl he met on a social media app popular with kids. Carlton Carvel Bates, 37, pleaded guilty to five felony charges related to the attempted kidnapping of a Blount County student in 2016. He was sentenced …
Aid delivered to Syria’s Ghouta amid renewed violence
An aid convoy crossed into the embattled rebel-held suburbs of Damascus Friday, delivering desperately needed aid despite heavy fighting that broke out "extremely close" to the convoy and renewed airstrikes by the Syrian government. The International Committee of the Red Cross said the … Read More
Without restraint, Cowboys’ salary cap future could mirror Seahawks’ fire sale
Without restraint, Cowboys' salary cap future could mirror Seahawks' fire sale | Fort Worth Star-Telegram · News · Sports · Obituaries · Classifieds · Mostly cloudy. 67°. Full Menu. Mostly cloudy. 67° · eEdition · Customer Service · Customer Service · Mobile & Apps · Newsletters · Newsroom. News. Read …
After Iran Lifted a Ban on Telegram, It Continued to Throttle Access
Telegram dominates the messaging-app market inside of Iran and is seen as the central communication platform for Iranians. More than 50 million Iranians (out of a total population of 80 million) have internet access, and 40 million are on Telegram. Telegram's public channels boast a wide array of … Read More