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Customer Service

Lexus crafts 3-D art installation from fan love letters

The Letters campaign is inspired by the Lexus Covenant, the company's customer service pledge to "value the customer as an important individual, to do things right the first time and to always exceed expectations," the release said. The installation is suspended 13 feet from the ground and was … Read More

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Customer Service

4 Ways to Improve Communication With Your Customers

The best way to show your customers that you care is by setting up a system that focuses solely on customer service. "If you're taking a proactive approach, you're already halfway there," said Muhlmann. "The key to staying on top of customer reviews is to actively seek them out and …

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Chatbots

Microsoft’s Bolsters Artificial Intelligence Services And Powers Progressive’s Chatbot

Maribel Lopez , Women@Forbes I help firms understand AI, mobile and cloud to improve their business Opinions expressed by Forbes Contributors are their own. Shutterstock. Artificial intelligence (AI) promises to deliver the most significant productivity boost and labor disruption since the industrial … Read More

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Telegram

Fort Worth declares roundabouts a success, plans to expand them

Traffic accidents are reduced by as much as 40 percent at roundabouts and injury accidents by 75 percent, the city says, citing industry data. Fort Worth has 28 modern roundabouts, or those built in the past five or so years. In 2017, 49 accidents were recorded at 14 of those …

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YouTube

Guillem Balague leaks Manchester United and Chelsea transfer news in YouTube video

And despite rumours of Real Madrid's interest in Chelsea superstar Eden Hazard reportedly angering Asensio, Balague claims the 22-year-old will not leave the Spanish club. “Asensio, forget it,” he said on his YouTube vlog. “He's been linked with English clubs. “He's there at Real Madrid to stay. He will … Read …

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YouTube

Zombie Go Boom Loses Battle With YouTube Over ‘Brand Safe’ Ad Policies

Siding with Google, a federal judge has dismissed Zombie Go Boom's lawsuit against over a change in YouTube's ad policies. Zombie Go Boom owners James Sweet and Chuck Mere sued YouTube last July, after the video-sharing site rolled out new policies aimed at making the service safe for brands … Read …

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YouTube

YouTube’s Robert Kyncl On Logan Paul Controversy: “We Should Have Done Better”

In January, YouTube had to deal with a major firestorm surrounding one of its most popular stars. Now, months later, the video site's Chief Business Officer is assessing his company's response. In an interview with The Hollywood Reporter, Kyncl said YouTube could have had a stronger “social … Read More

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LinkedIn

Ten Things A Confidential Job Seeker Can Never, Ever Do

The message includes my LinkedIn profile URL, and she attached my resume to it. My sister-in-law told her friends "Let's help my sister-in-law get a great new job!" I love my sister-in-law but she really threw me into a panic. I don't know her friends. What if one of them …

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LinkedIn

Microsoft Pix cozies up to LinkedIn with new business card feature

Microsoft Pix, the company's AI-infused camera app for iPhone, is getting some extra integration with another Microsoft property: LinkedIn. Specifically, Microsoft says, Pix can now automatically scour information from business cards and carry that information to your iPhone's Contacts app or, if you're … Read More

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LinkedIn

LinkedIn stalking is low key the biggest thing in online dating

LinkedIn isn't the first social network you think of when looking for love. But, like it or not, it's become a critical part of the internet dating scene and all the sketchy stalking that comes with it. Yes, the professional networking platform — so full of thirsty randos desperate to …

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