NiceBot News
Twitter

Twitter wants to give everyone a verified account

The current verification process is controlled by Twitter, which Dorsey admitted can unavoidably appear as though the company is endorsing certain kinds of accounts. “The intention is to open verification to everyone, and to do it in a way that is scalable where [Twitter is] not in the way,” Dorsey …

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Twitter

After reports he is to depart Goldman, CEO Blankfein takes to Twitter

Goldman Sachs CEO Lloyd Blankfein might not be leaving the bank immediately or even this year, but he's inching closer to saying outright that he will leave, eventually. On Friday, after The Wall Street Journal reported the CEO could be leaving by the end of this year and a spokesman …

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Facebook

Facebook gets exclusive rights to stream 25 MLB games

Facebook wants baseball fans to turn off their TVs and instead log on to its social network. The company said Friday it signed a deal with Major League Baseball to exclusively stream 25 games this season on Facebook. It's the first time the social network has gotten access to games …

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Facebook

Facebook Will Exclusively Stream These Major League Baseball Games This Season

Facebook and Major League Baseball have signed a deal in which 25 baseball games will only be broadcast in the U.S. on the social network. The two groups said Friday that the deal is an extension from a previous partnership last year in which Facebook streamed 20 baseball games. Facebook …

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Facebook

Facebook agrees major new deal with Warner Music

Facebook have agreed a new licensing deal with Warner Music which will allow users to freely use music by Warner-signed artists in their posts on Facebook's social media platforms. The agreement follows a few months after Facebook struck a similar deal with the Universal Music Group (UMG), with … Read More

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Social Media

Parents asked to promise not to complain about schools on social media

Parents are being asked by schools to sign agreements promising not to post complaints about teaching on social media for fear it will damage their reputation, headteachers have said. Staff can spend “a lot of time” trawling social media to monitor their school's reputation online, according to Geoff … Read More

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Social Media

Army Materiel Command taking over Army social media

REDSTONE ARSENAL, Ala — Usually employers might frown on workers being on Facebook during work hours. Then again, at Redstone Arsenal's Army Materiel Command Headquarters, Megan Gully is on Facebook nearly all the time these days. She's the Social Media Lead for AMC and she has … Read More

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Social Media

Social media, networking, key to W. Va. teacher walkout

The strikers themselves say social media tools were key to fostering communication and networking. And the double whammy of rising health insurance costs and proposed corporate tax breaks provided strong motivation. A private Facebook page set up by two teachers last fall mushroomed from 100 … Read More

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A.I and Customer Experience

Artificial Intelligence, IoT and VR technology to disrupt Travel and Tourism Industry

However, to be successful, companies need to create a balance between the technological innovations and the human element. Improving the customer experience must always be on the back of travel and tourism companies' minds when investing in technology,” said Elena Mogoş, Associate Analyst … Read More

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Customer Service

How to deal with difficult customers: bend over backwards, or fire them?

The second approach is called Bizarro World, based on the zany comic-book planet where people do everything the opposite of Earthlings. You just ask your team to pretend their goal is to create unhappy customers. What would drive them crazy: High prices? High expectations? Inconsistent service? Read More

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