Central University Running On ‘Life Support’ ?
About 67 Senior and Junior staff of the University owned by the International Central Gospel Church (ICGC) were recently sent home in what management explained was the implementation of a staff rationalization exercise to reduce the wage bill and improve efficiencies in customer support, service … Read More
Careem captain abuses passenger, uploads video on social media
A 'captain' of popular ride-sharing service Careem recorded himself on video hurling abuses at and threatening a customer with violence because the latter brought a lit cigarette into the former's car. The harrowing video was circulated widely on social media on Saturday. It shows the visibly worked up … Read More
Culture Secretary proposes social media time limits for children
Matt Hancock, Secretary for Digital, Culture, Media and Sport, said that he wanted to introduce age based cut-off times for social media sites such as Snapchat, Facebook and … 'Social media companies are going to need to know how old children are when they are on the site' Mr Hancock …
Careem captain abuses passenger, uploads video on social media
The harrowing video was circulated widely on social media on Saturday. It shows the visibly worked up captain hurling a stream of verbal abuses at the customer, who is sitting next to him in the front passenger seat of his car. The customer, realising that the incident is being filmed, …
New University of Michigan center to tackle ‘social media responsibility’
University of Michigan alum Garlin Gilchrist has returned to alma mater as executive director of the School of Information's Center for Social Media Responsibility. Gilchrist previously served as the leader of social media for President Barack Obama in the state of Washington in 2008.( Jeffrey M Smith ). Read More
Great service, thanks Adam
I want to say what a lovely chap Adam is, working in the customer service area at The Warehouse. My daughter and I have been there on a number of occasions, collecting and exchanging items, and I have observed how accommodating, helpful and pleasant he is to everyone. If there …
Entrepreneur As A Third Career
One quick look at this, and I was saying, this industry hasn't changed in 80 or 90 years – it's just got bigger and bigger call centres, with high costs and poor service. But hang on a sec; these companies now have all the information on-site in a database. They …
UK airport: Which airport has the best customer service in Europe?
The best airport for customer service has been revealed in this year's Airports Council International's 2017 Airport Service Quality Awards (ASQ). Named the “Best Airport by Size and Region that serves between two and five million people,” it recognises airports that offer the best service to passengers. Read More
Instagram, Snapchat drop Giphy feature as racist GIF spotted
Instagram, Snapchat drop Giphy feature as racist GIF spotted … SAN FRANCISCO: Popular image sharing and multimedia mobile app Snapchat and Instagram have temporarily removed their Giphy GIF sticker … A 21-year-old Snapchat user from England first spotted the racist animation in the library. Read More
Instagram and Snapchat remove Giphy feature after users spot racist GIF
Popular image sharing and multimedia mobile app Snapchat and Instagram have temporarily removed their Giphy GIF sticker features after users saw a racist GIF as an option to add to their photographs. "We are very sorry. This GIF should have never appeared in Snapchat. Our team has worked with … Read …