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Customer Service

Machine learning use cases attract IT service providers

Against that backdrop, systems integrator and IT consulting firm Accenture launched a variety of tools and services earlier this year to test AI systems, including machine learning algorithms, that it says will help companies build, monitor and measure reliable AI systems at customer data center sites, … Read More

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Customer Service

Verizon reports service restored after outage across Tampa Bay area

UPDATE: Engineers were able to identify and resolve the issue and service was restored by Friday at 2:45 a.m., according to a Verizon spokeswoman. Verizon Wireless customers in Tampa Bay experienced a region-wide outage on Thursday night. Several websites that track service outages showed … Read More

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Customer Service

Verizon Wireless Phone Service Out In Tampa Bay

Emergency dispatch centers in Pinellas, Hillsborough, Polk, Sarasota, Manatee and Pasco counties are fully operational, so if a Verizon Wireless customer has an emergency, the customer will need to find a land line or a cellphone that uses another wireless service. If anyone needs to contact … Read More

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Chatbots

Indian Railways Will Now Use AI Chatbots To Answer Your Queries

As per the discussions during the conference, these chatbots would automate the handling of queries related train schedules, train berth availability, and available trains between two stations. A senior Indian Railways official said that the chatbots will be seen in smartphone apps, the NTES website, … Read More

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Chatbots

Why Companies Are Using Chatbots To Court New Customers

A PSFK survey found that companies that use chatbots are viewed as efficient (47%), innovative (40%) and helpful (36%). Businesses in industries across the board have already started implementing bots for intuitive onboarding. Digital insurance provider Lemonade uses a virtual assistant to help … Read More

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Chatbots

New AI shopping discovery site launches

With 70% of the business coming from the US, RedBrain has plans to rapidly develop hundreds of niche shopping sites globally and to expand its footprint in Europe over the coming months while at the same time moving into new areas like shopping chatbots. RedBrain COO Paul Humphreys said: … Read …

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Snapchat

Facebook Stories adds funky AR drawing and Instagram’s Boomerang

You'll soon be able to draw on the world around you and shoot back-and-forth Instagram Boomerang GIFs with the Facebook Camera. Bringing additional creative tools to the Facebook Camera could make it a more popular place to shoot content and help the company compete with Snapchat. Read More

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Snapchat

Kylie Jenner Is the First Sibling to Congratulate Khloe Kardashian on Birth of Her Daughter

Kylie Jenner congratulated older sister Khloé Kardashian on the birth of her daughter on Thursday using a Snapchat filter. The 20-year-old beauty mogul shared the snap on Thursday evening, hours after the news broke that Kardashian, 33, had delivered a healthy baby girl in the wake of a cheating … Read …

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Snapchat

Snapchat planning to enable commerce to sell products via its Discover platform

According to Digiday, Snap has begun testing its commerce function within a handful of Snapchat Discover publisher channels. The report cites multiple sources with direct knowledge about Snapchat commerce testing and Snap's plan to introduce the feature. “A handful of Discover publishers have … Read More

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Telegram

Breaking: Telegram Banned in Russia after Swift Court Ruling

Russia continued its crusade against Telegram today. A court in Moscow has officially announced the ban of the application across the country earlier today. The move comes after weeks of controversy amid the denial of the company to provide a cryptographic key to decipher messages between users. Read More

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