Someone stole a bright orange Sno-Cat from Minturn. Social media sleuths tracked it down.
Someone stole a bright orange Sno-Cat from Minturn. Social media sleuths tracked it down. One woman led cops to a posh home in Grand Junction. They found the cat, but not the thief … Read More
Salesforce Expands Einstein Analytics, Cloudwords’ New Marketplace, More News
Astound Commerce, a digital commerce agency, has merged this week with Fluid, a digital customer experience and software solutions company. The new company … Adobe has introduced a new Adobe Advertising Cloud Search, which updates its workflows, data access and artificial intelligence (AI). Read More
Pega Receives Industry Awards for its Artificial Intelligence-Powered Customer Engagement …
Pega® Customer Decision Hub's T-Switch capability received a bronze award from the Stevie Awards for Sales & Customer Service for its ability to mitigate risk and maintain regulatory compliance while providing differentiated customer experiences. It allows organizations to set thresholds for AI … Read More
Deliver an Outstanding B2B Buying Experience – Despite Amazon Business
Practical applications exist today that continuously analyze this data and deliver customized, actionable guidance to your sales team, delivering a customer-specific buying experience. Three specific examples being: standing up AI-driven sales channels, giving sales ops the best tools possible and … Read More
InsureMyTrip Wins Several National Awards for Customer Service
The travel insurance company is being praised for its innovative Anytime Advocates® program, a unique service designed to save travel insurance customers time and money with claims assistance before, during, and after their trip. Since the program began nearly a decade ago, Anytime Advocates has … Read More
Air Canada says services restored after system outage causes flight delays (update)
Air Canada says it has restored its computer systems after a morning outage led to delays across the airline's operations. The company says it expects some continued flight delays as it works to clear the backlog caused by a disruption of its airport systems, check-in and customer service centres. Read …
Massive Air Canada system outage leading to service issues, flight delays
The company says it expects some continued flight delays as it works to clear the backlog caused by a disruption of its airport systems, check-in and customer service centres. Airports in Toronto and Vancouver had reported disrupted flight schedules because of the technical issues along with congested … Read More
How chatbots are changing the way research is done
Research companies across the globe are starting to look at new and innovative ways to keep their respondents engaged in their surveys and chatbots are looking to bridge this gap by changing the way surveys are taken by introducing a conversational approach to surveys. More than a back and forth … …
Quartz’s New Chatbot Is Bringing Conversational News to Facebook Messenger
With its new chatbot, Quartz hopes to deliver the news and other content to users on Facebook's Messenger. The company celebrated it with barbecue, drinks, music and a fun introduction to the bot at their SXSW event. Before guests were allowed to enter, they were prompted to scan a Messenger …
How much will it cost TCU fans to get to Detroit for the NCAA Tournament?
Now, TCU fans have to figure out how much they'll need to pay to make it to Detroit for the sixth-seeded Horned Frogs first-round game on Friday. TCU will take on the winner of Arizona State and Syracuse (which will be played at 8:10 p.m. on Wednesday) at 9:40 ET …