UN Investigators Cite Facebook Role in Myanmar Crisis
GENEVA (Reuters) – U.N. human rights experts investigating a possible genocide in Myanmar said on Monday that Facebook had played a role in … Facebook had no immediate comment on the criticism on Monday, although in the past the company has said that it was working to remove hate speech …
How to Make a Clean Break With the Clingiest Social Networks
That's because deactivating your Facebook account is not the same as deleting it. When you deactivate your account, you are just hiding your information from searches and your Facebook friends. Although nothing is visible on the site, your account information remains intact on Facebook's servers, … Read More
Bridgeport Police respond to social media post regarding human trafficking
BRIDGEPORT, W.Va. — Bridgeport Police Department is alerting residents of post that has been circulating social media and causing widespread concern in the community. According to a news release that the department issued Monday, the post refers to an individual speaking to law enforcement … Read More
OJ Simpson’s ‘hypothetical’ confession causes social media furor
O.J. SImpson's 2006 interview caused a firestorm of comment and emotion while it aired Sunday night. Nearly 24 years after the murder of O.J. Simpson's ex-wife and her friend, the public continues to be alternately fascinated and revolted by the former NFL star-turned-actor's actions on the night of June … Read …
Maine school board member resigns after social media posts called racist
A member of a western Maine school board resigned Thursday after parents complained about his social media posts that targeted Muslims, denigrated black people and warned of “white genocide.” Robert “Bob” Celeste of Harrison stepped down before completing the final year of his three-year term … Read More
Fergal Murphy appointed MD of Accenture Digital
He will be focused on creating value for clients by combining Accenture's artificial intelligence and analytics offerings with deep industry expertise, the … on the increase in companies investing in digital “data plus design” approaches that achieve both customer experience and productivity improvements. Read More
Infographic: The Widening Gap Between Customer Service and the Customer
But in a world where consumers can buy enough groceries to feed a family of four at the click of a button, demands are becoming increasingly complex—and customer service agents are feeling the heat. According to new research by Calabrio, 56 percent of customer service agents find dealing with … Read …
Streamlining the Customer Service Experience
The traditional idea of customer service revolves around manual processes and lengthy waiting times for employees to respond to customers. Today's customers require fast, friction less experiences that fit in with their busy lives. They don't want to take time off work to schedule in-person appointments … Read More
NHC’s customer service department closed for two days
The National Housing Corporation (NHC) has advised that its Customer Service Department, located at Country Road, St Michael, will be closed tomorrow, Tuesday, March 13, and again on Wednesday, March 14. Related articles. Sewage stink at NHC units in Deacons… NHC celebrates Independence … Read More
Third-party AR lenses will appear in Snapchat’s main carousel soon
After leading by example for quite a while, Snap is going to start putting AR lenses built by third-party creators front-and-center in the Snapchat app. … While third-party filters have been a hallmark of the app for quite awhile, Snapchat has generally stuck to its own guns when it comes …