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Whatsapp

WhatsApp to offer this bank’s payments feature soon?

Whatsapp may become even more integral to its fans' lives as the messenger app is all set to offer a bank's service on its platform. India's third largest private sector bank Axis Bank today said it would soon be able to process payments over the popular chatting application 'WhatsApp'. The …

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Twitter

Pool chat puts swim star in unlikely Twitter storm

London – A casual conversation while training in her local pool led to Lizzie Simmonds facing an unlikely Twitter attack after the British swimmer became known to millions of sports fans in the United States. Getting in some extra training outside her scheduled sessions with the University of Edinburgh, … Read …

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Twitter

Twitter in clover for St Patrick’s Day? Thankfully, no

But Twitter, at least, is trying to get it right. The social media platform has created an Irish themed emoji that will be triggered by a range of related St. Patrick's Day hashtags, from #StPatricksDay and ##LáFhéilePádraig to #GrünFürIrland and #SãoPatrício. Nine different languages will get the shamrock … Read More

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Twitter

Tweet thieves suspended by Twitter

On Friday, the platform cleared house of a particular kind of leach, suspending several popular accounts known for ripping off other people's tweets or jokes without crediting the original creator and for making money by retweeting the plagiarized content. BuzzFeed reported in January that the so-called … Read More

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Facebook

Essential Facebook security tips for iPhone users

Now that you've done that, you'll find Facebook's own privacy settings live inside Privacy Shortcuts in the iOS app. Get to these by tapping the three-line icon at bottom right of the Facebook app and scrolling down to Privacy Shortcuts. The first thing you should do is run Privacy check-up …

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Facebook

Facebook defends track record on fighting Myanmar hate speech

YANGON: Facebook said on Tuesday (Mar 13) it is "seriously" fighting hate speech in Myanmar, following blistering criticism from UN officials who said the platform had morphed into a "beast" that helps spread vitriol against Rohingya Muslims. The social media giant has faced mounting pressure to … Read More

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Facebook

Facebook plans to bring news to its Watch video platform across 2018

"Timely news video is the latest step in our strategy to make targeted investments in new types of programming on Facebook Watch," Facebook's head of news partnerships, Campbell Brown, confirmed with Axios on Tuesday. "As part of our broader effort to support quality news on Facebook, we plan to … Read …

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Social Customer Service

Consecutive Stevie® Award for Customer Service Outsourcing Provider of the Year

“With customer service being so crucial to business success and social media ready to expose service mishaps, OnProcess' expertise in driving positive customer experience is in greater demand than ever. Our innovations in digital transformation are helping businesses throughout the world deliver … Read More

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Social Media

Social media row could cost Preston boss his business

A businessman says he faces ruin after a 'social media witch-hunt' over a row about parking – in which he wasn't even involved. The drama began when amputee Chris Johnston blocked in a mum and her disabled child in a parking space, thinking they had no blue badge. Read More

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Social Media

Five big-picture trends to help businesses stay ahead of social media shifts

For businesses trying to keep up with social media, a little whiplash is understandable. The latest stats, from Pew's 2018 Social Media in Use report, paint a picture of an industry in flux. Facebook still rules the roost, but the fastest-growing network is now Instagram. Meanwhile, Snapchat is coming up … …

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