Some are obvious, like the one that had never posted a photo and lacked a profile picture yet followed about 7,500 accounts — the maximum allowed by the social media site. Others are trickier. Schmidt had to scroll down a little on an account with the name @ailebnoblk before the …

WATCH ABOVE: According to a survey, only 50 per cent of Canadian parents have talked to their teens about social media. A former teacher and education writer is helping them spark conversations with a new social media contract. Laurel Gregory reports. Read More

Nuance Gives Brands Back Their Voice, Advances AI-Powered Engine for Conversational Dialog … advancements in automatic, AI-powered speech recognition and text-to-speech technologies that enable human-like dialog to provide enhanced customer experiences while keeping costs in check. Read More

We chose Xcalar's next generation platform to meet the tremendous growth we are having at IMS and to enable our Advanced Analytics team to deliver predictive analytics through Machine Learning (ML) and Artificial Intelligence (AI) to our clients," said Chris Atkinson, CEO of IMS. "Once a client gets out … Read …

… the company's engineering/technical services and providing engineering solutions to marine and industrial clientele. As a member of the AME leadership team, this position will provide guidance to solve problems and provide technical solutions for rotating machinery in accordance with the customer's … Read More

"As a service provider to some of North America's largest communications and media companies, we're enthusiastic about this opportunity to leverage our domain experience to guide RCN and Grande Communications' customer experience strategy," said Partha DeSarkar, Global CEO at HGS. Read More

Whanganui businesses wanting to improve their customer service can take advantage of a free training programme. Tertiary education provider Training For You is providing the programme as part of a government-funded workplace training initiative, particularly targeting staff who may have customer … Read More

Diamond Bank has launched an Artificial Intelligence (AI) chatbot, leveraging pioneering technology to reach more customers with an enhanced service in Nigeria. This new development, in tune with fast developing technology, will disrupt the way banking is currently being operated, experts say. Read More

A key feature of Progress NativeChat is its use of what Progress calls CognitiveFlow technology, an approach that allows chatbots to be trained with goals, examples and data from existing backend systems, much as new human customer service agents are trained. "Chatbots are most powerful when … Read More

Apart from the official Snapchat app on iOS, users who have jailbroken their iOS device make use of Cydia tweaks like Snapchat++, Phantom and more. These third-party tweaks have been quite popular with jailbreakers for a long time. In addition to this, these Cydia tweaks break the limitation imposed … Read …