Customer service nightmare: Ford service manager calls customer a ‘f***wit’ over the phone
In regards to this Gasket recall, Titan Ford Brookvale first doesn't even call its RS customers to book in the job. 2nd, when I try and book it in myself I am told by the service lady “we are only doing one RS with a Rental car per week (wtf?), …
Long Live the Chatbot
In 2016, Microsoft released an online chatbot called Tay, built with a mix of artificial intelligence and content crafted by writers including improv comedians. The bot was designed to engage with the 18-to-24-year-old audience that already connects with friends through online chat platforms. But within a … Read More
How Artificial Intelligence Is Empowering The India’s Fintech Revolution
However, the artificial intelligence Chatbots are not just being used for communication purpose, but are now being implemented by all the financial institutions as self-service customer-facing tools. For example, HDFC bank has created their own AI Chatbots in order to help customers with a variety of … Read More
Snapchat is Finally Adding the Ability to Mentions Users in Stories
It's now Snapchat's turn to borrow back. Following the shameless copy of the Stories feature by Instagram and the subsequent upgrades, Snapchat has now decided to copy something from Instagram in return. The media sharing app is now said to be working on the mentions feature, which will let users … …
Monty Tech cadets help Texas hurricane victims
FITCHBURG – The conditions some Texas families have been living in for nearly six months in the aftermath of Hurricane Harvey were shocking to some of the young cadets seeing it firsthand. The cadets from Central Massachusetts said that further solidified their determination to work harder, often … Read More
2 Worcester firefighters honored for heroics
WORCESTER – The heat from a fire March 5 on Green Farms Road was so intense it burned and ruined firefighters' gear. But the danger didn't stop Worcester Fire Lt. Christopher Kelly, who was about to head to work when he saw his neighbor's home aflame and rushed to save …
Fort Worth aimed to show off its best qualities at SXSW. Here’s how that turned out
Fort Worth rolled out the welcome mat to hundreds of spectators at South by Southwest on Tuesday as part of a two-day “Fort Worth Now” exposition designed to promote the North Texas city as a land of growth, opportunity and innovation. According to organizers, up to 800 participants trooped through … …
YouTube to Work With Wikipedia to Curb Conspiracy Theories (1)
(Bloomberg) — YouTube will introduce a new tool to combat online conspiracy theories in the coming weeks, the latest effort from Google's video site to halt the spread of misinformation. Videos propagating conspiracy theories about events, like the moon landing, will now be accompanied by text from … Read More
BTS to Launch Original Series ‘Burn the Stage’ on YouTube Red
“We're thrilled to be working with BTS to launch their groundbreaking documentary on YouTube Red to their worldwide ARMY fans. YouTube has been instrumental in spreading BTS' music around the world, so today we're happy that we can be a part of this series' launch that showcases BTS' … Read More
YouTube is turning to Wikipedia to help it fight conspiracy theories
As the public grows more concerned about the heaps of harmful or misleading videos on YouTube, the company is looking for ways to clean itself up. Speaking at the South by Southwest conference in Austin, Texas, on the evening of March 13, YouTube CEO Susan Wojcicki said the video streamer …