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Whatsapp

After ICICI, WhatsApp ties up with Axis Bank to process payments

Mumbai-based private lender Axis Bank is all set to partner with popular messaging application WhatsApp to process payments. Bank officials said WhatsApp is currently undergoing integration following successful beta version trials. The Facebook-acquired app is in the test phase of its payments … Read More

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Twitter

First lady convening Twitter, other tech companies to tackle cyberbullying

WASHINGTON — First lady Melania Trump is bringing together tech giants to talk about ways to fight cyberbullying and promote internet safety, representatives of three companies said Tuesday. Among the companies expected to attend the March 20 meeting: Amazon, Snap, Facebook, Google and … Read More

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Twitter

More than half of PM Modi and Rahul’s Twitter followers are fake

According to the figures, Congress president Rahul Gandhi leads with the highest percentage of fake Twitter followers at 67 per cent. He is followed close behind by BJP president Amit Shah, Congress leader Shashi Tharoor and Prime Minister Narendra Modi — all of whom have more fake followers … Read More

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Facebook

Ads Ban: Are Facebook, Google & Ripple (XRP) Working Together On Cryptocurrency Regulation?

Ripple (XRP) – There seems to be a relationship between Google, Facebook and Ripple on cryptocurrency regulation owing to corresponding statements coming from their ends. That Facebook and Google are centralized attest to the fact that they monitors what people do on their platforms. A little while … Read More

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Facebook

Why Facebook, Inc. Stock May Be Facing a Perfect Storm

Of all the cloud czars, Facebook's results look the most like those of a pure media company. This reality has yet to hit investors. The stock is up 33% in the last year, 5% so far in 2018, with investors looking backward at 48% year-over-year revenue growth and operating margins …

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Facebook

Inmate’s Facebook selfies prompt investigation at Pennsylvania prison

That's what Jeffrey Mattox wrote with a selfie he posted on Facebook on January 25, according to WNEP. The problem is, Mattox is a federal inmate housed at Lackawanna County Prison and he is not supposed to have a cellphone. "It's scary, it's actually scary because they're in there for …

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Social Media

Forbidden Feeds: PEN on Social Media in China

Forbidden Feeds also considers the trade-offs facing foreign social media and technology companies as they consider entry into the Chinese market. PEN America argues that they should choose not to do so, because there is no way for them to operate in China at present without becoming a willing … Read …

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A.I and Customer Experience

Africa: Avaya Concludes Spoken Acquisition

… they need," said Jim Chirico, President and Chief Executive Officer of Avaya. "We welcome the members of the Spoken team to the Avaya family, and look forward to building great success together." CCaaS solutions and customer experience management applications are built on conversational AI. Read More

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A.I and Customer Experience

Avaya completes Spoken acquisition

With over 170 patents and patent applications, Spoken's intellectual property will supercharge Avaya's move into big data, machine learning and AI, as well. Spoken's cloud-native, multitenant architecture is already fully integrated with Avaya customer experience technologies, providing a robust cloud … Read More

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Customer Service

Retail stores crack down on customer returns with new service

The actions that hurt a customer's score and thresholds for denying a return vary by retailer. But examples include returning a large percentage of your total purchases and returning a high dollar amount. The Retail Equation service also works with Home Depot, J.C. Penny, Sephora and Victoria's Secret. Read More

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