NiceBot News
Social Media

Sri Lanka to lift social media ban, says minister

Sri Lanka is likely to lift a ban on social media networks this week, a government minister said, almost a week after blocking access to prevent the spread of communal violence. … Fernando said authorities would closely monitor the networks for any hate speech that could damage ethnic harmony. Read …

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Social Media

Facebook removes far-right group Britain First from social media site

Facebook has removed pages from its site representing Britain First, the far-right group whose videos sparked a brief online row between the Theresa May and the US president after Donald Trump retweeted its content last year. The social media site said that Britain First and the group's leader and … Read …

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Social Media

Epazz Social Media Blockchain Decentralized Platform to Be Released on June 30

CHICAGO, March 14, 2018 (GLOBE NEWSWIRE) — Epazz, Inc. (OTC: EPAZ), a leading provider of blockchain cryptocurrency mobile apps and cloud-based business software solutions, announced today that the company will release its social media blockchain app on June 30, 2018. The app allows … Read More

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A.I and Customer Experience

Datorama Introduces LiteConnect for AI-powered Marketing Data Visualization and Insights

As marketers are being held accountable to drive business growth, prioritize budget efficiency and cultivate an exceptional customer experience simultaneously, it's essential to leverage data to operationalize these mandates. LiteConnect helps marketers of all stripes in two fundamental ways. Read More

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A.I and Customer Experience

Outfit7 Deploys Anodot’s AI-Powered Analytics to Ensure Optimal Experience for 350 Million Users

SUNNYVALE, California, March 14, 2018 /PRNewswire/ — Anodot, the AI-powered analytics company, today announced its partnership with Outfit7 Limited, the world's fastest-growing multinational family entertainment company. Outfit7 deployed Anodot to help ensure the best user experience for its 348 … Read More

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A.I and Customer Experience

Augmented Service: The crucial link in delivering connected experiences

Today's companies have great sales teams, refined sales processes and are getting closer to truly personalised marketing especially through digital channels and touchpoints, connecting those digital breadcrumbs that customers leave behind. But post-sale customer experiences leave a lot to be … Read More

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Customer Service

SMH Fleet Solutions drives customer service with new appointment

Simon Withey, commercial director at SMH Fleet Solutions, said of Elliot's appointment: “He has a vast level of experience which we shall put to very good use as we continue to grow the business and attract more customers. His contributory work on our ground-breaking inspection management system, … Read More

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Customer Service

C3i Solutions Listed in Gartner’s Market Guide for Customer Management BPO Service Providers …

HORSHAM, Pa.–(BUSINESS WIRE)–C3i Solutions, a business process outsourcer specializing in global, high-touch consumer, patient and end user engagement, today announced it has been named by Gartner, Inc. as a Representative Vendor in the Gartner Market Guide for Customer Management … Read More

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Customer Service

Augmented Service: The crucial link in delivering connected experiences

Enterprises need to look for solutions that take a platform-centric approach to solving these challenges. A platform that enables a deeper alignment between Sales, Service, and Marketing is a good place to start. AI is already transforming the way we engage customers but the benefit we're seeing today … Read More

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Chatbots

SpiceFactory ships white label banking chatbot Cognito

SpiceFactory today announced the launch of Cognito, a white label chatbot platform that enables on-demand, contextual banking experiences. With Cognito, banking customers can easily manage their money across accounts, track expenses, and get loan guidance, all from their favorite messaging … Read More

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