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Twitter

Ex-Apple executives snipe on Twitter following Siri launch account

… Watches: Apple Price Guides updated March 15th · AppleInsider · Home · Reviews · Deals · Price Guides · New Macs · New Macs with AppleCare · iPads · Closeouts & Refurbs · Certified Used iPhones · Apple Wireless Devices · iPhone & iPad Trade-in Prices · Follow Us …

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Twitter

Riveting Twitter thread solves a mystery and reads like a serial narrative

Some 22 years ago, Poynter senior scholar Roy Peter Clark tried an experiment in the pages of his hometown paper, the (then) St. Petersburg Times. Over the course of 29 days, the paper published short installments of a serial narrative he wrote titled “Three Little Words.” It told the story …

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Facebook

Facebook Lite is coming to Canada, Australia, the UK and US

The world's largest social network said Thursday that it'll be releasing Facebook Lite, its pared-down app designed for people in developing countries with limited data plans, to the wider world, including Australia, Canada, Germany, France, the UK and US. Facebook is making the app only available on … Read More

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Facebook

Sri Lanka Lifts Ban on Facebook Imposed After Spasm of Communal Violence

Sri Lanka Lifts Ban on Facebook Imposed After Spasm of Communal Violence … COLOMBO (Reuters) – Sri Lankan officials said on Thursday they had lifted a ban on Facebook after discussions with the social network, a week after … Facebook officials were not immediately available for comment. Read More

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Facebook

Facebook Lite to launch in developed countries, including New Zealand

Facebook will roll out the stripped down version of its social media platform, Facebook Lite, to more countries including developed ones, to attract … Facebook Lite, presently available in more than 100 countries, was launched in 2015 targeting developing markets and designed to work in areas with … Read More

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Social Customer Service

United Airlines sees 140% increase in negative social chatter after dog dies on flight

Consumers wield a considerable power on social media and value transparency, which can make brands vulnerable to negative social media attention. Many often see social media as a tool for holding brands accountable for poor customer service or other behaviors that they see as inappropriate or … Read More

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Social Customer Service

Nine Things Retailers Can Do To Compete With Amazon

Social media has shifted the balance of power from the brand to the consumer, creating an avenue for two-way conversation between them. … Much of the retail experience depends on customer service and enticing the shopper to look at multiple product offerings, so it's critical that retailers invest in their … …

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Social Customer Service

The Moodie Davitt e-Zine: Championing excellence in social and digital media

We again recognise excellence in customer service in The Front Line, in association with Copper Dog. Andrea di Pietrantonio is a sales assistant at Heinemann Duty Free in Bologna Guglielmo Marconi Airport, and is passionate about regional products and particularly wine. In The Foodie Report, … Read More

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Social Media

Social-Media Stars The Dobre Brothers Sign With CAA

Social–media star siblings the Dobre Brothers have signed with CAA for representation in all areas. The four brothers — Lucas, Marcus, Cyrus and Darius — have gained a global following with their backflips, dance moves, comedy, stunts and original music (including songs “You Know You Lit” and … Read More

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Social Media

Social media analytics company Dataminr opens stealthy Seattle office

Dataminr, a New York company that uses machine learning and artificial intelligence to scrape social media and quickly spot breaking news events, has established an office in Seattle, GeekWire has learned. The company has eight positions listed on its website for “domain experts,” based in Seattle. Read More

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