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Twitter

New Election Means New Calls for Facebook, Twitter and Google to Answer Congress

Democratic Senator Mark Warner of Virginia, the vice chairman of the Intelligence Committee, said that the chief executives from companies like Facebook, Twitter and Alphabet's Google should testify as to how they can tackle ongoing interference by Russia, as well as abuse of their networks by others. Read More

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Twitter

Can true news stories outperform lies on Twitter? MIT study reveals stunning insights

Rather than drumming on about structural vitality, the grim conclusion that Vosoughi, Roy and Aral come to is that lies travel faster, deeper and farther than the truth on Twitter. Buried deep within the text and graphs are mirrors to society's rough edges when online is (almost) a lived space. …

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Twitter

Will Twitter Moments get an image-focused, Snapchat-like makeover?

After reports of Twitter working to prioritize the camera in mobile apps, a new report claims Twitter could also be looking at mimicking Snapchat's Discover option inside Twitter Moments, with a focus on photos and video. Three unnamed employees inside the company reportedly told CNBC that the … Read More

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Facebook

Facebook’s adding another Frank Gehry building to its Silicon Valley campus as part of a $303 …

Facebook's Silicon Valley campus will soon include another building designed by star architect Frank Gehry. The social networking giant filed permits last month to begin construction of the four-story, 464,000-square-foot building at its Menlo Park, California, headquarters. As part of the development, … Read More

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Facebook

Facebook activates its safety check feature after FIU bridge collapse

Soon after the Florida International University bridge collapsed across six lanes of Tamiami Trail Thursday afternoon, Facebook activated its Mark Yourself Safe feature. Many have already visited The Bridge Collapse at Florida International University in Miami, FL page to mark themselves safe. Read More

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Facebook

French court throws out Facebook nude art ‘censorship’ case

A French court on Thursday dismissed a case brought by a French teacher who wanted to sue the US social media giant over his claims that his page was censored when he posted an iconic nude painting by Gustave Courbet. The Paris appeal court in December 2016 had upheld a …

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Social Customer Service

5 Questions with Cheryl Lawson of Social Media Tulsa

3. What advice do you have for business owners who are hesitant to join social media? If they first think of one of their business objectives — increase sales of a particular brand or service, increase awareness, get more donors, free up their customer service personnel or have more people …

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Social Customer Service

Duncan Thorp: Fed up with your energy supplier? Alternative firms doing social good are available

Consumers are increasingly turning to the positive alternatives in the face of poor customer service and expensive energy tariffs from the big six suppliers. … Our Power is one of a handful of ethical, co-operative and social enterprise alternatives in the UK energy market, a market that also includes Good … …

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Social Customer Service

How to Rock Facebook Messenger & Chatbots for Social Success

20 million businesses are currently using Messenger to interact with their audience at many levels beyond just customer service. “Conversational bots provide a new, always-on way for brands to engage with customers through one-to-one hyper-personalized marketing,” said Purna Virji, senior manager … Read More

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Social Media

Pictures on social media were of CWM unit shut down for renovations

Photographs of the washroom at Colonial War Memorial's Anderson Ward circulating on social media is of the unit which has already been shut for renovations. Acting Prime Minister and Attorney-General Aiyaz Sayed-Khaiyum yesterday told Parliament that the CWM Hospital medical superintendentDr … Read More

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