Denham had yet to conclude that WhatsApp shared user data with Facebook. If she had, though, WhatsApp would have been in breach of the Data Protection Act. Denham's investigation did not entail data that was shared from WhatsApp to Facebook on a pure support basis. The company has now … Read …

Federer, ever the charmer, asked his 12.1 million followers what he should do while in Chicago. Obviously, the first thing any right-minded person would do would be to check out Eater's Guide to Chicago. Federer's Twitter feed erupted with suggestions. Fans clued him in on the ambrosia that is Chicago … …

There are plenty of sports streaming deals out there, but the one NASCAR signed with Twitter last year was interesting for its focus on serving as a new, alternate feed from a camera inside one car, which was marketed as more of a second-screen option for those already watching on …

Twitter's feature would work in a similar way in Twitter Moments. However, it is unclear when the feature would launch and it could still be refined significantly or scrapped entirely, the report said. Twitter has been going after new advertising business after it posted its first profit. The company reported …

Facebook made a streamlined version of its app, called Facebook Lite, available in the U.S. on Thursday. The pared-down version of Facebook is currently available in 100 countries, and was created in 2015 with the intention of serving regions that have slower internet and less access to data. The app … …

New research by Pew confirms that adults over the age of 30 use Facebook more consistently than any other platform — perhaps furthering the perception that Facebook just isn't cool anymore. It appears like the social media platforms are seeing an age divide. As this chart by Statista shows, a …

Facebook in particular has been criticised for taking too long to remove Britain First despite the group's posts being linked to the murder of MP Jo Cox and the Finsbury Park terror attack. Twitter banned Golding and Fransen in December, a month after videos of Islamophobic violence posted by the …

Businesses are finding it difficult to ensure a consistent, unified approach to customer service that spans chat, social, email and phone. Kayako solves this problem by pulling all communications into one simple view, providing data and analytics regarding the customer's journey – then allowing the … Read More

Customer Service Campaigns to Retain Residents … Resident events not only serve as a way to encourage referrals in a social setting, but also assist in acquainting fellow residents. … For instance, you don't want to post a huge special on social pages that was not available for existing residents. …

I just don't need to use social media as therapy and tell everyone, 'Today I f—– up as a mom.' It's none of your damn business," Alba told the magazine, laughing. Alba, who shares three children — daughters Honor, 9, and Haven, 6, and son Hayes, 2 months — with …