Facebook tries to overturn Sri Lanka ban
Facebook pleaded to be switched back on in Sri Lanka yesterday as the row over its suspension escalated. Facebook and its messaging subsidiary WhatsApp have not been available since anti-Muslim riots last week in which three people were killed. The island is under a state of emergency. Read More
Why did it take Facebook so long to defriend Britain First?
Facebook finally banned the hate-fuelled far-right group Britain First from its network this week. I say finally, because the group's Facebook page, which disseminated brazenly Islamophobic and antisemitic imagery, videos and posts, managed to notch up more than two million likes before they got taken … Read More
There’s no reason to give Facebook and WhatsApp everything
Across the Atlantic, Facebook's shenanigans have landed it in some hot water. Last May, the social media giant was fined €110 million by the European Commission for misleading regulators about its technical capacities of matching WhatsApp and Facebook users. Now, an investigation by the UK's … Read More
Make Facebook social media work for your veterinary clinic
To be most effective, Facebook and other social media activities should be just one part of a comprehensive communications and marketing plan. Other tools should include electronic newsletters, brochures, community activities, an engaging website, and more. All of these tools help engage consumers, … Read More
Customer Service in Tough Situations
Rebecca Joy Novell explains, “Within social work, it often seems that the help I can offer is too constrained by risk management and bureaucracy and that rather than … Rated as the third unhappiest job in 2013, customer service representatives deal with the confused, the ugly, and the downright lethal. …
Local Businesses Get a Leg Up on Social Media
And who's on social media,” said Prabhakar. The free class was requested by some local small businesses. Drue Fergison, the owner of A Guest Hus Motel and Historic Knotty Pine Cabins, says she thinks keeping up with social media is absolutely necessary. However, Prabhakar says it gets tough … Read More
‘A symbol of courage’: Tripp Halstead remembered on social media
The community took to social media to pay their respects and send condolences to the family of Tripp Halstead. The toddler, who suffered a traumatic brain injury when a tree limb fell on him in 2012, died Thursday. We're looking back at Tripp's courageous fight and remembering the little boy …
Social media and the global tragedy of migrant worker abuse
Now there is the Internet, and more and more workers are speaking out on social media. Societies that shrug at reports of abuse and do nothing are being shamed in front of the world. One country that has long been a prime exporter of workers – not just maids, but …
The autonomous future for drones and the energy sector
… locations, the eight new centres on four continents are planned to feature a shared methodology and platform for testing ideas related to disruptive technologies such as artificial intelligence (AI), robotics process automation, blockchain, data analytics, digital, customer experience and cybersecurity. Read More
Tech Entrepreneur Michael Koch Announces the Formation of the QSR AI Research Lab to Drive …
Michael Koch, the elected Chairman of the QSR AI Lab states, “This group will use AI to bring the restaurant industry real-world, tangible solutions. Our focus will be on utilizing AI to optimize supply chain, grow sales and transactions, enhance the customer experience and recruit ideal talent for the right … …