Prestigious “Caring Company” Status Bestowed on DYXnet Group for the Second Consecutive Year
The Hong Kong Council of Social Service is a federation of non-governmental agencies established in 1947 to co-ordinate social welfare work … These qualifications demonstrate DYXnet's commitment to offering premium information and communication technology with outstanding customer service. Read More
Newfoundland councillors vote to use taxpayer money to squash social media criticisms
Venting frustrations over local government decisions on social media may soon carry a price tag in one small Newfoundland town. Councillors in Witless Bay, a seaside community of 1,000 or so people about 30 minutes south of St. John's, recently moved to address a barrage of criticism by voting … Read …
Personal touch in campaigning as important as social media, analysts say
The Opposition had heavily campaigned on social media and the internet in the past two general elections due to the mainstream media's inaccessibility, but BN has now caught up. — AFP picGEORGE TOWN, March 16 — Both Barisan Nasional (BN) and the Opposition will invest in social media … Read More
Spiraling out of control! CORKSCREW nails take social media by storm as beauty lovers show off …
Corkscrew nails appear to have become the latest hot trend taking social media by storm, with nail art fans showing off their twisty manicures. The design, which consists of a small spiral at the top of a single nail, is the result of an intricate process involving acrylic, a piece …
Nordstrom invests in digital technology firms
Leveraging artificial intelligence (AI), human-assisted AI, and integrated payments, the MessageYes platform learns from customer feedback to make the experience serendipitous to each person and brand. Message recipients simply reply "Yes" to instantly buy from their mobile phones. "MessageYes … Read More
Verint Announces New Customer Self-Service Capabilities
The range of new capabilities includes enterprise chatbots powered by a modular Artificial Intelligence engine and intelligent virtual assistants (IVAs). … This results in customers experiencing increased goal completion rates with an improved user experience that requires comparatively less effort. Read More
How AI is transforming the traveler experience from start to finish
Many in the travel industry are well aware of the incredible opportunities that artificial intelligence can bring to specific areas of the booking journey in order to delight, engage and optimize the customer's experience. From pre-trip research and planning to in-trip recommendations and seamless itinerary … Read More
Baker Brothers Plumbing & Air Conditioning Earns Esteemed Angie’s List Super Service Award For …
"The service providers that receive our Angie's List Super Service Award demonstrate the level of excellence that members have come to expect," said Angie's List Founder Angie Hicks. "These pros are top-notch and absolutely deserve recognition for the trustworthy and exemplary customer service they … Read More
Major Velos product and services investment drives customer growth
This effort adds integrated products that now address customer needs for regulatory affairs offices, research operations managers, clinical domains, path labs, research pharmacies, data management teams, and financial suites. The company has also expanded its customer service, technical support … Read More
Verint Launches New Intelligent Customer Self-Service Capabilities
Verint Systems Inc., the customer engagement company, announced new customer self-service capabilities, including intelligent virtual assistants (IVAs) and enterprise chatbots powered by an open, modular Artificial Intelligence (AI) engine. Verint is a recognized leader and innovator with a broad … Read More