NiceBot News
A.I and Customer Experience

Is AI a fad or reality for financial services today?

By leveraging AI, banks will realise significant long term cost savings, whilst delivering enhanced functionality and customer service. Today we are only exploring the tip of the iceberg – but the opportunities are there to further reach into back office operations, compliance, customer experience, security … Read More

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A.I and Customer Experience

Top Five Applications of Artificial Intelligence in the Food Industry | Quantzig

Whole Foods, an intelligent chatbot: The main goal of any brand is to assure satisfactory customer experience, and this is the reason why many brands spend so much money on customer support or call centers. Whole Foods took a unique approach to resolve customer queries, using AI-based chatbot … Read More

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Customer Service

Painesville Municipal Electric Division recognized for reliable service

Another way the city plans to improve service to customers, financial benefits to the city and utility operations is through Advanced Metering Infrastructure. The old analog meters used to record electrical usage will be replaced with a new digital system that will enhance customer service and improve … Read More

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Customer Service

JD Power study finds younger consumers most often rely on service location recommendations

Along with finding that service quality continues to be a key driver of customer satisfaction among consumers, the J.D. Power 2018 U.S. Customer Service Index (CSI) Study released Thursday found that younger customers who their vehicle serviced are more likely to rely on recommendations from … Read More

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Customer Service

The Retail Masterclass III – Value of Customer Service by Welcome to Yorkshire

John Timpson CBE, the CEO of national company Timpson UK, will be in Harrogate to speak to Yorkshire businesses and offer his tips on the value of customer service. It's a great opportunity for local businesses to ask advice from John, who's company now has over 1,600 branches nationwide, … Read …

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Snapchat

How the ‘Slap Rihanna’ Ad Slipped Through the Cracks on Snapchat

A Snapchat ad promoting the game Would You Rather?! asked players if they would rather “slap Rihanna or punch Chris Brown.” Rihanna was not amused by this reference to the 2009 violent assault by ex-boyfriend Chris Brown. How did this disturbing ad make it onto the app in the first …

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Snapchat

Rihanna’s Criticism Sinks Snapchat Value by $800M

Shares of Snap are down for a second straight day after the social media giant received pointed criticism from Rihanna over a third-party ad that appeared to make light of domestic violence. On Thursday, Snap shares plunged nearly 4 percent, wiping out roughly $800 million from its market value, … Read …

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Snapchat

Snapchat Down $800 Million in Value After Rihanna Criticism

Rihanna knocked nearly $800 million off Snapchat's market value Thursday after publicly condemning the social-media app. The parent company's stock dropped 3.6 percent following backlash it received for posting a “Would You Rather” advertisement that encouraged watchers to choose between … Read More

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Telegram

3 charged locally in federal drug case

3 charged locally in federal drug case. By Superior Telegram Today at 8:44 a.m.. AddThis Sharing Buttons. Share to Facebook Share to Twitter Share to Reddit Share to Email Share to Copy Link. A dozen people were indicted last week on federal charges for their alleged roles in heroin trafficking …

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Telegram

Superior-Duluth all-stars square off Sunday

High average: 173. … Leagues: three at Landmark Lanes. … High game: 279. … High series: 656. … Is a current director with the SABA. Additional Articles Recommended by Superior Telegram. Vice-skip Tyler George of the U.S. and his teammates, skip John Shuster, Olympic curlers scheduled for TV … Read More

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