UMBC’s Twitter account didn’t hold back
After the University of Maryland, Baltimore County men's basketball team stunned top-seeded Virginia on Friday night in the NCAA Tournament, the Retrievers' athletic department Twitter account went Kenny Powers on its doubters. Powers was the fictional character in "East Bound & Down," who was … Read More
The Human Behind the UMBC Twitter Feed Takes a Victory Lap Too
As word spread that the Retrievers were doing the unthinkable in a first-round game in Charlotte, N.C., sports fans flocked to their favorite digital bar, Twitter, and found a seat next to a new breed of color commentator: an institutional social media account with sass, verve and that special ability …
Revealed: 50 million Facebook profiles harvested for Cambridge Analytica in major data breach
The data analytics firm that worked with Donald Trump's election team and the winning Brexit campaign harvested millions of Facebook profiles of US voters, in the tech giant's biggest ever data breach, and used them to build a powerful software program to predict and influence choices at the ballot box. …
Facebook vastly downplayed scope of data leak involving info on more than 50 million users
Late last night, Facebook released a statement announcing that it was suspending data analytics firm Cambridge Analytics, sternly describing how the firm had improperly obtained personal data from 270,000 people who had downloaded a personality prediction app. The implication was that the social … Read More
Social Media Coordinator
The Social Media Coordinator is responsible for coordinating and executing Finstro's social media strategy, working across key social media channels including LinkedIn, Facebook, Twitter, YouTube and Instagram. This role offers you a total immersion into an agile Fintech environment, working closely … Read More
Think Before Believing in Social Media: Prayuth
BANGKOK — Junta leader Gen. Prayuth Chan-ocha urged the public on Friday to be critical while consuming news and information from social media. Speaking during his nation-wide address, he said the public must be critical when consuming news and information from social media and when talking … Read More
Buick, Infiniti Top JD Power Customer Satisfaction Index
Infiniti scored 876 out of a possible 1,000 points in the 2018 U.S. Customer Service Index Study, an increase of 15 points over last year's results. That pushed it past Lexus, last year's winner, as well as Porsche, the second-ranked brand, as well as Audi and Cadillac. Until this year, …
Heavy Work Begins Soon On Hagley Park Road Project
Photo: Rudranath Fraser RAF 2 (7): National Works Agency (NWA) Communications and Customer Service Manager, Stephen Shaw (left), in discussion with Myrtis Boothe (right), at a town hall meeting to discuss the Hagley Park Road Improvement Project, at the Holy Cross Catholic Church Hall in St. Read More
Walbridge Wing receives customer service award
MEEKER | The Walbridge Wing at Pioneers Medical Center is the recipient of the 2018 Pinnacle Customer Experience Award™ for nine areas of service and care. Pinnacle Quality Insight is a business to business organization offering phone-based customer satisfaction interviews for senior and … Read More
Snapchat Loses Nearly $800 Million Due To Rihanna Blunder
PHILADELPHIA (CBS) — Snapchat, a leading social media platform, has learned a hard lesson at a high price following a celebrity-related blunder. … Rihanna took to Instagram and asked her fans to delete “Snapchat” after the app ran an ad that mocked her domestic violence history with fellow singer … Read …