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Twitter

Seth Davis apologizes after getting roasted by UMBC’s Twitter account

CBS studio analyst Seth Davis has a tradition during the NCAA tournament, one that's become fairly well known to college basketball. When a game's outcome is no longer in doubt, Davis tweets out “Sharpie” to his hundreds of thousands of Twitter followers. Friday night, he tweeted “Virginia. Sharpie” at … Read …

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Twitter

Magda Wierzycka vs Black Twitter twar ends in a R200‚000 peace offer

One of South Africa's top businesswomen‚ impaled by Black Twitter on Saturday over an ill-advised tweet‚ responded by apologising and offering R200‚000 for job creation. Billionaire Magda Wierzycka‚ the chief executive of financial services company Sygnia‚ launched a day-long furore with a 7.15am … Read More

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Twitter

UMBC’s Twitter account won’t get into battle with Wendy’s

But as we recently discovered, UMBC's Twitter account is equally as entertaining and was on fire during the Retrievers' historic 74-54 upset over No. 1 seed Virginia on Friday night. It was so sassy and sarcastic that since the beginning of that first-round game, it gained about 60,000 new followers …

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Facebook

Cambridge Analytica whistleblower: ‘We spent $1m harvesting millions of Facebook profiles’ – video

Christopher Wylie, who worked for data firm Cambridge Analytica, reveals how personal information was taken without authorisation in early 2014 to build a system that could profile individual US voters in order to target them with personalised political advertisements. At the time the company was … Read More

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Facebook

Whistleblower confirms Cambridge Analytica compromised more than 50 million Facebook profiles

Now we know why Facebook gave Cambridge Analytica the boot on Friday. What's less clear is why it took so long. The social media company was aware as far back as late 2015 that, starting in early 2014, the Trump-linked U.K data firm had secretly harvested profile data belonging to …

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Facebook

Cambridge Analytica Took 50M Facebook Users’ Data—And Both Companies Owe Answers

Cambridge Analytica, a data analysis firm that worked on President Trump's 2016 campaign, and its related company, Strategic Communications Laboratories, pilfered data on 50 million Facebook users and secretly kept it, according to two reports in The New York Times and The Guardian. Read More

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Social Media

Social Media Occupy a Great, Great Deal of Our Attention

Social media are changing us, our children and practically every conceivable aspect of society just as profoundly as the steam engine did in the 18th century. A number of Unidentified Flying Objects have landed around the world. What are their intentions? To destroy us? To bring peace on earth? Or …

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Customer Service

‘Daughter can’t use my ticket gift’

Fedex says it will not comment on specific complaints, but that its customer services department will contact Polly. “We understand it can be perceived as a complex matter to deal with charges and customers can contact our customer service team, who are happy to guide them through the process. Read …

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Customer Service

Logics, Tyler pitch utility billing systems

City staff have recommended NorthStar, a Canadian-based firm, over Tyler and Logics, claiming its software is better and that it offers the most customer support. NorthStar is also the most expensive option, however, costing more than $600,000 in the first three years of its contract offer. Logics and Tyler … Read …

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Customer Service

Business News in Brief, Week of March 18, 2018

NAUGATUCK — Ion Bank has awarded its quarterly customer service commendation to Personal Banker Amanda Scott of the bank's Wallingford branch. The SARF Award (Safety & Security, Accuracy, Responsiveness and Friendly, Personalized Service) is given each quarter to the employee “who best … Read More

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