LAS VEGAS (KTNV) – A Las Vegas call center that employs hundreds of people in the valley has backed down from a plan that would cut pay by as much as $2 per hour. If you have ever called customer service for some of the world's largest and best-known companies, …

So he called but said Spectrum customer service no longer negotiated a new promotional plan. "I said 'I've been with … Since March 1, RTV6 sister station WCPO has heard from more than a two dozen Spectrum customers who say their bill has just gone up anywhere from $3 a …

If you have doubts about an incoming call, hang up and call the customer service number at 1-833-500-SCAM. Scammers often aim their scams at senior citizens, low-income communities and small business owners. But, with the right information, customers can learn to detect, avoid and report these … Read More

Although only a minority of people believe chatbots will replace their human counterparts completely, already 48% of consumers would rather connect with a company via live chat rather than by any other means and 40% of consumers don't care whether a chatbot or a "real human" helps them as long … …

Snapchat's last few days have not been great, and they have their own poor decision making, as well as Rihanna's influence to thank for it. On Thursday, Rihanna responded to an ad shown on the Snapchat platform that placed her beside ex Chris Brown, who pleaded guilty to assaulting the …

Snapchat's stock took a dive after Rihanna told the company to "throw the whole app-oligy away." Days after Rihanna called out Snapchat for an offensive ad which appeared on their platform, new reports indicate that the singer's clapback may have caused Snap Inc.'s stock market value to tumble to the … …

Snapchat came under fire earlier this week after running an ad created by a third party, which modeled itself after a “Would You Rather?” game. One of the would-you-rathers—which asked users to choose whether they would prefer to “slap Rihanna” or “punch Chris Brown”—drew criticism from users of … Read More

An 18-year-old Eau Claire man facing charges stemming from robberies pleaded guilty Friday to being party to the crime of robbery with threat of force and bail jumping. Eau Claire County Judge Jon Theisen accepted Derrick M. Rapley's pleas, found him guilty, ordered a pre-sentence investigation by … Read More

Stations of the Cross will be observed at 4 p.m., March 18, at the Cathedral of St. Paul, 15 Chatham St. Choral Reflections on the Passion will be performed led by the Cathedral Choir under the direction of Richard Monroe. Following the stations, all are welcome to a soup dinner …

Iranian lawmaker Hamideh Zarabadi said on Saturday that “according to credible information from the ICT ministry, the permanent blocking of Telegram for the next year [starting March 21] has been approved by the Supreme Council of Cyberspace.” However, the Council's Public Relations Department … Read More