UMBC didn’t just win in the NCAA Tournament. It won on Twitter, too.
Zach's dad, Jeff, didn't have any idea his son was behind the Twitter account but in going back and reading the tweets could tell Davis' declaration made him "kind of ticked." Zach Seidel light-heartedly poked at Davis with the same precision UMBC had in cutting through the lane to the …
Twitter reacts to Jan Blachowicz’s win over Jimi Manuwa in UFC Fight Night 127 thriller
A rematch between Jan Blachowicz and Jimi Manuwa was entirely more entertaining than the first fight, and in the end, a new victor emerged. Blachowicz (22-7 MMA, 5-4 UFC) avenged his April 2015 loss to Manuwa (18-4 MMA, 6-4 UFC) when he worked his way to a thrilling unanimous-decision … Read …
No Breach, But Not Secure: Cambridge Misuse Shows Facebook Flaws
Yes, Cambridge Analytica, the data-analysis firm that helped U.S. President Donald Trump win the 2016 election, violated rules when it obtained information from some 50 million Facebook profiles, the social-media company acknowledged late Friday. But the data came from someone who didn't hack … Read More
They employ wry wit to target each other on social media
On Thursday evening, for example, BJP leader B.S. Yeddyurappa posted an enigmatic message on his social media accounts of a “breaking news” announcement at 5 p.m. on Friday. While the eager media queued up, big news turned out to be the release of a video anchored by Mr. Yeddyurappa. Read …
Kurt Angle remembers Eddie Guerrero with special post on social media
WWE Hall of Famer and current Raw General Manager Kurt Angle has shared a heart-touching social media about the late great former WWE champion Eddie Guerrero. Angle made his first appearance at a professional wrestling event in 1996 with his in-ring debut following in 1998. He signed a … Read More
Parents Challenged With Understanding Social Media
She was asked by Garden Valley Collegiate and Northland Parkway Collegiate to give a presentation, encouraging parents to become more proactive in understanding this new social media world. "It's not a presentation to bash social media or tell them not to use it," explains Caldwell. "It's trying to help … Read …
Consumer Complaints Rise 669% After Crypto Prices Decline
Transaction problems included long wire transfer delays and a lot of gripes were directed at crypto-businesses and the lack of customer service. “Money being unavailable was the number one complaint and consumers struggled to transfer and trade their cryptocurrencies at a critical time — Complaints … Read More
CallVU Conversational IVR brings virtual assistant capability to the call center
The consumer marketplace is helping smooth the transition for corporate solutions like Conversational IVR, Mr. Knoll said. By 2020 an estimated 70 per cent of households will have a digital assistant. According to Gartner, one in four corporate customer service and support operations will integrate … Read More
Internal Customer Service: Training Employees To Help Their Co-Workers Do Their Best
What is internal customer service–what is a good, workable definition? And how can great internal customer service be accomplished–are the principles applicable to internal customer service training that can help us provide the best service possible within our company? The “what”: Internal customer … Read More
Uproar over racist GIF
Up till about a week ago, the offensive GIF was available to Instagram and Snapchat users if they searched for the word "crime". The underlying issue was Giphy, an online GIF database that was integrated into Instagram and Snapchat, and allows users to post content on its site. PHOTO: SNAPCHAT … …