Cox Communications customers in Gloucester experienced disruptions in service last week with slow internet speeds and poor phone connections. Some customers took to social media to express their frustration. A hardware issue affected services in the county, according to Cox spokesperson … Read More

(TNS) — The president of the beleaguered Long Island Rail Road on Tuesday outlined an extensive plan to reverse the agency's recent service woes by investing in technology to better protect infrastructure from severe weather, more quickly responding to problems, enhancing customer communication … Read More

It is the City of Syracuse-based Five Star Urgent Care's 14th state location in the last six years, according to Dr. John Radford, the company's founder. "What we want to provide communities in not only quality service, but world class customer service," Radford said during Wednesday's grand opening … Read More

This grocery delivery service is aiming to launch in summer 2018. Walmart Canada. Food-X will work out of a soon-to-be completed 74,000-square-foot warehouse, featuring bio-digesters to compost meat, produce, and compostable packaging. Customers will be able to shop online and choose from … Read More

The project, which runs from October 2017 to March 2021, will this year focus on the creation of a situational analysis report to support establishment of compensation schemes and development of a road map, documentation of existing and new business processes, designing of a customer service … Read More

John Hughes believes customer service and cost cuts, not selling Teslas, will get him through the lowest margins he has seen in 49 years of running his own car sales business. Mr Hughes said Australians were not ready for electric cars and he had no plans to add Tesla to …

Aircel customers on Wednesday queued up at customer care outlets as they were unable to port out of the telecom service provider. There was a network issue across Tamil Nadu and many users were neither able to make calls nor access the internet. At one of the outlets, a representative …

Twitter is escalating efforts to combat malicious bots — or automated accounts — that artificially inflate follower counts and advertising metrics. Twitter was designed to be friendly to innocuous bot accounts that can help companies quickly spread their message or respond to customer–service complaints. Read More

A store with tall glass windows and racks of bohemian clothes has won the hearts of many Harrisonburg residents. The Yellow Button, which opened in 2009, has blossomed into what employees describe as a trendy, high-end clothing boutique. Miranda Ebersold, the owner of The Yellow Button, grew … Read More

Mr Goff would have been told by security screening staff, who filled out a damage report form in relation to the item, that to make a complaint he needed to contact our customer service department with the full details of the incident in question. This is standard procedure and we …